Katie Stelzer
Chico,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Crew Member
5 Guys Burgers And Fries
Menifee, CA
01.2022 - 08.2023
- Interacted pleasantly with guests to deliver quality customer service.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Organized and restocked supplies to support operations and team productivity.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Presented orders to guests within anticipated service times.
- Adhered to health department regulations regarding food handling procedures.
- Processed payments on cash register and counted back bills and change to patrons.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Upheld high standards of productivity and quality in operations.
- Scrubbed and polished counters to remove debris and food.
- Stocked shelves and cases with new or transferred items.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Took orders from patrons and input selections into store computer system.
- Prepared food for various recipes by washing, peeling and dicing ingredients.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Maintained safe food handling practices to prevent germ spread.
- Assembled and served meals according to specific guest requirements.
- Completed day-to-day duties accurately and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Understood and followed oral and written directions.
- Maintained updated knowledge through continuing education and advanced training.
- Tailored orders to address customer allergies and gluten concerns.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
In-Home Babysitter
Yvonne Downey
Menifee, CA
12.2021 - Current
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Engaged with children on individual basis to build positive, trusting relationships.
- Organized various activities, games, crafts and outings to keep children entertained.
- Organized creative activities to develop children's physical, emotional and social growth.
- Ensured physical and social well-being of each child.
- Communicated regularly with parents about their child's day via phone calls, text messages, emails or written notes.
- Implemented safety measures within the home environment including locking doors and windows when necessary.
- Enforced rules to teach good manners and maintain safe environment.
- Helped children with bathing and brushing teeth before bedtime.
- Performed light housekeeping tasks related to child care such as cleaning up after meals or tidying up toys.
- Provided overnight care on occasion when required by parents.
- Maintained a clean and healthy environment in the home while caring for the children.
- Kept children safe and secure at all times.
- Prepared meals for the kids according to parents' instructions.
- Read stories to young children to help develop language skills.
- Changed diapers and dressed children when needed.
Education
High School Diploma -
Paloma Valley High School
Menifee, CA06-2023
Some College (No Degree) - Exercise Physiology
California State University - Chico
Chico, CASkills
- Time Management
- Exercise and Outdoor Activities
- Reliability
- Positive and Professional
- Customer Service
- Goal Setting and Planning
Languages
English
Native/ Bilingual
American Sign Language
Limited
References
References available upon request.
Timeline
Crew Member
5 Guys Burgers And Fries
01.2022 - 08.2023
In-Home Babysitter
Yvonne Downey
12.2021 - Current
High School Diploma -
Paloma Valley High School
Some College (No Degree) - Exercise Physiology
California State University - Chico
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