Katie Stevens
Canaan ,NH
Summary
My work background is over a decade in the restaurant/bar scene!
Overview
11
11
years of professional experience
Work History
Farm Hand
Open Acre Ranch
11.2023 - Current
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Supported successful harvests through diligent planting, weeding, and pruning efforts.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Rotated animals between grazing areas to provide enough access to food.
- Cleaned stalls, pens, and equipment using farm tools for optimal health of horses.
- Oversaw feeding, watering and health monitoring of horses, prioritizing health and wellness.
Owner of Food Trailer
Magic Melts-Myself
07.2020 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
Bartender
Margaritas Watering Hole
10.2015 - 03.2020
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Server
Chilis Resturant
10.2012 - 01.2014
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
06.2012
Skills
- Food Service
- Basic Accounting
- Menu Memorization
- Suggestive Selling
- Payment Processing
- Beverage Preparation
- Food Running
- Clear and Effective Communication
- Ordering Procedures
- Team Training and Development
- Cash Register Operation
- Preparing Garnishes
- Wine and Liquor Knowledge
- Highly Reliable
- Creative Mixology
- Outgoing Personality
- Handling Difficult Customers
- Classic Cocktails
- Service-Oriented Mindset
- Engaging Personality
- Customer Service
- Strong Multitasking
- Active Listening
- Cleanliness and Hygiene
- Salesmanship
- Decision Making
- Stress Management
- Conflict Resolution
- Excellent Communication
- Memory Retention
- Problem Solving
- Patience and Tolerance
- Time Management Abilities
- Adaptability
- Garnishing Drinks
- Interpersonal Skills
- Upselling Techniques
- Menu Knowledge
- Attention to Detail
- Team Player Attitude
- Customer Service Expertise
- Food and Beverage Service
- Drawer Balancing
- Drink Preparation
- Staff Training
- Vendor Management
- Food Service Management
- Fast Learner
- Collaboration and Teamwork
- Honest and Dependable
- Teamwork and Professionalism
- Ability to Lift 30 Pounds
- Bussing and Serving
- Relationship Building
Timeline
Farm Hand - Open Acre Ranch
11.2023 - Current
Owner of Food Trailer - Magic Melts-Myself
07.2020 - Current
Bartender - Margaritas Watering Hole
10.2015 - 03.2020
Server - Chilis Resturant
10.2012 - 01.2014
Lebanon High School - High School Diploma,