Katie Talty
Healdsburg,CA
Summary
Dynamic Realtor with Engel&Volkers Real Estate, skilled in effective contract negotiation and customer relationship management. Achieved significant client satisfaction through strategic market analysis and personalized service, fostering lasting relationships. Successfully navigated complex transactions, enhancing property visibility and driving sales growth while maintaining compliance with industry regulations.
Real estate professional with extensive experience in property sales, client management, and market analysis. Known for collaborative approach and results-driven mindset, consistently meeting client expectations while adapting to changing market conditions. Demonstrates strong negotiation skills and in-depth knowledge of property regulations.
Overview
22
22
years of professional experience
Work History
Realtor
Engel&Volkers Real Estate
08.2016 - 01.2021
- Assisted clients in identifying suitable properties based on preferences and budget.
- Conducted market research to understand local real estate trends and property values.
- Coordinated property showings and open houses, providing essential information to prospective buyers.
- Developed promotional materials to enhance property visibility and attract potential buyers.
- Supported negotiations between buyers and sellers to facilitate successful transactions.
- Utilized CRM software to manage client relationships and track communications effectively.
- Collaborated with mortgage brokers to assist clients in understanding financing options available.
- Attended training sessions to enhance knowledge of real estate laws and regulations.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Wrote contracts to outline sales and purchases of properties.
- Advised and informed prospective clients on current market activities and conditions.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
- Created compelling listing presentations that showcased properties'' unique features while highlighting their potential value to prospective buyers.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advertised client properties through websites, social media, and real estate guides.
- Presented purchase offers to sellers for consideration.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Owner/Marketing Manager
Talty Winery
01.1999 - 03.2015
- Oversaw all winery operations, ensuring compliance with industry regulations and safety standards.
- Led marketing initiatives, increasing brand awareness through strategic partnerships and events.
- Coordinated wine tastings and tours, enhancing customer engagement and satisfaction levels.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
- Crafted persuasive marketing materials, including brochures and presentations, to support sales efforts.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
- Continually maintained and improved company's reputation and positive image in markets served.
Education
Business Communication
Cabrillo College
Aptos, CA09-1987
Skills
- Client relationship management
- Skilled in contract negotiation
- Strong negotiation skills
- Expertise in market evaluation
Languages
English
Full Professional
Timeline
Realtor
Engel&Volkers Real Estate
08.2016 - 01.2021
Owner/Marketing Manager
Talty Winery
01.1999 - 03.2015
Business Communication
Cabrillo College
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