Summary
Overview
Work History
Education
Skills
Timeline
Generic

KATIE TARUSAN

Eugene

Summary

Experienced office manager and administration professional adept at overseeing essential functions in diverse business environments. Analytical problem-solver focused on optimizing productivity, efficiency. Highly organized with a talent for prioritizing tasks and meeting deadlines.

Overview

12
12
years of professional experience

Work History

Office Manager/Bookkeeper

PACIFIC PLUMBING & ROOTER INC
08.2019 - Current
  • Streamlined workflow by implementing effective office procedures and company-wide strategies
  • Established and updated procedural protocols to ensure seamless daily operations
  • Provided training to new hires on office policies and procedures
  • Supervised staff members, organized schedules and delegated tasks
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives
  • Reviewed files and records to obtain information and respond to requests
  • Organized company events, including holiday parties and team building activities
  • Processed payroll accurately ensuring all employees were paid on time
  • Managed payroll and quarterly tax payments
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information
  • Ensured compliance with applicable laws regarding employment practices

Front Office Manager

BETTER BODY & PAINT
07.2015 - 12.2017
  • Provided leadership to ensure that all Front Office team members are delivering excellent customer service
  • Maintained accurate records of financial transactions such as cashiering activities, credit card charges
  • Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times
  • Performed administrative tasks such as filing paperwork, preparing reports or updating databases when needed

Front Office Manager

CE MILLER AUTO BODY
09.2012 - 06.2015
  • Managed daily front office operations, including guest greetings and phone/email response
  • Monitored front desk operations on a regular basis to identify areas for improvement or corrective action
  • Performed administrative tasks such as filing paperwork, preparing reports or updating databases when needed
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members

Education

Cosmetology Degree - Hair Nails and Esthetics

Springfield College of Beauty
06.2010

High School Diploma - undefined

SPRINGFIELD HIGH SCHOOL
Springfield, OR
06.2006

Skills

  • Office Operations, Office Management
  • Accounts Payable, Accounts Receivable
  • QuickBooks, Bookkeeping, Payroll Processing
  • Human Resources
  • Meeting planning
  • Policy Implementation

Timeline

Office Manager/Bookkeeper

PACIFIC PLUMBING & ROOTER INC
08.2019 - Current

Front Office Manager

BETTER BODY & PAINT
07.2015 - 12.2017

Front Office Manager

CE MILLER AUTO BODY
09.2012 - 06.2015

High School Diploma - undefined

SPRINGFIELD HIGH SCHOOL

Cosmetology Degree - Hair Nails and Esthetics

Springfield College of Beauty
KATIE TARUSAN