Katie Taylor
Central Point,OR
Summary
I pride myself on being a proactive and goal-oriented professional with excellent time management and problem-solving skills. I am known for reliability and adaptability, with the swift capacity to learn and apply new skills. I am self-motivated and thrive in workplaces where I get to learn new skills and also have meaningful relationships with customers and co-workers.
Overview
4
4
years of professional experience
Work History
Licensed Nail Technician
Independant Contracter/Self-Employed
07.2023 - Current
- Manage all business operations such as marketing, client communications, tax work, and inventory management.
- Consulting with clients to learn their preferences and providing personalized recommendations, all while maintaining a professional and friendly attitude.
- Work closely with other artists in the industry, collaborating on social media and planning events.
- Ensuring that every client is happy with the service provided and the overall experience.
- Provide exceptional customer service, ensuring a welcoming and comfortable environment for all of my clients, and maintaining high standards of cleanliness and hygiene.
Host
Texas Roadhouse
04.2021 - 01.2023
- Greeted all guests with a warm and friendly demeanor, ensuring a positive first impression and welcoming dining experience.
- Managed waitlists efficiently, coordinating seating arrangements to optimize guest satisfaction and table turnover.
- Handled guest inquiries and concerns professionally, providing excellent customer service while also resolving issues promptly.
- Managed to-go orders efficiently, verifying accuracy and completeness every time before handing them off to guests.
- Answered phone calls and took orders accurately, providing answers to any menu questions or grievances.
- Consistently upheld and valued the company's commitment to providing exceptional customer service, maintaining a welcoming atmosphere, and ensuring a high-quality experience for all guests.
Retail Associate
Buckle
07.2021 - 12.2021
- Provided exceptional customer service skills by assisting customers with product selection and styling advice resulting in a high level of customer satisfaction.
- Achieved and exceeded sales targets through effective communication and a good understanding of the store's values and products.
- Handled point-of-sale transactions efficiently and accurately.
- Collaborated with team members to achieve store goals and enhance overall performance.
Resturant Crew
Chipotle
02.2021 - 04.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from the management team.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Baker Web Academy
Medford, Oregon06-2022
Skills
- Appointment Scheduling
- Complaint resolution
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Communication and Customer Service
- Adaptability
- Attention to Detail
- Creativity
Timeline
Licensed Nail Technician
Independant Contracter/Self-Employed
07.2023 - Current
Retail Associate
Buckle
07.2021 - 12.2021
Host
Texas Roadhouse
04.2021 - 01.2023
Resturant Crew
Chipotle
02.2021 - 04.2021
High School Diploma -
Baker Web Academy
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