Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ANDREA THAYER

SOUTH PORTLAND

Summary

Diligent PCC with a desire to apply the knowledge I have gained throughout my career and continue to learn and give back what has been given to me along the way. As well as completing any assigned task at enhanced standards to my highest potential. Strong focus on team collaboration and achieving results, with reliable and flexible approach to changing needs. Skilled in care planning, patient advocacy, and resource coordination, with personable and empathetic demeanor.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Personal Care Coordinator

Crossroads for Women
06.2023 - Current
  • Insure a safe and structured environment for individuals in recovery
  • Transcribe, monitor administration, and maintain accurate inventory control over medication
  • Facilitation of recovery groups.
  • Kipu Charting of all clients
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Meal planning and purchasing with control over inventory.
  • Strong knowledge of the recovery process and 12 step program
  • Organization and planning of employee shifts.
  • Works effectively in fast-paced environments.
  • Works with finance department to manage and document company receipts.
  • Passionate about learning and committed to continual improvement.
  • Uses critical thinking to break down problems, evaluate solutions and make decisions.

Cleaner

ACS Cleaning Service
01.2022 - 02.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Organized and used industrial cleaning products following strict safety procedures.

Kitchen Manager

Portland Pie
06.2019 - 05.2022
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.

Restaurant Manager

Dunkin Donuts - Wolak Group
10.2012 - 04.2019
  • Carefully interviewed, selected, trained, and supervised staff.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Optimized costs of labor and inventory by closely monitoring schedules, adjusting staffing levels according to business needs, and purchasing.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.

Education

Cosmetology License -

Headhunters Hair Design
Portland, ME
01-1996

Skills

  • Care planning
  • Client documentation proficiency
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Strong ethics
  • Self-Motivated
  • Team collaboration
  • Meal preparation
  • Deescalation techniques

Certification

  • Certified Peer Recovery Coach/Ethics , State of Maine - April 2024
  • ADCA License - August 2023
  • CPR Certified - June 2023
  • Mandated Reporter, State of Maine, June 2023

Timeline

Personal Care Coordinator

Crossroads for Women
06.2023 - Current

Cleaner

ACS Cleaning Service
01.2022 - 02.2023

Kitchen Manager

Portland Pie
06.2019 - 05.2022

Restaurant Manager

Dunkin Donuts - Wolak Group
10.2012 - 04.2019

Cosmetology License -

Headhunters Hair Design

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ANDREA THAYER