Katie Thompson
Huntington,WV
Summary
Driven | Innovative| Resourceful | Creative Thinker | Results Oriented |
Non-profit professional with over 10 years experience leading teams to success through mentoring, training, and developing team members to exceed organizational mission goals.
Overview
11
11
years of professional experience
Work History
Regional Senior Volunteer Recruitment Specialist
American Red Cross Central Appalachia Region
Charleston, WV
12.2020 - Current
- Executed and created strategic volunteer recruitment plans to expand and build the capacity of our 77 county region to deliver the Red Cross mission.
- Responsible for recruitment of volunteers in all lines of service including Disaster Cycle Services, Service to the Armed Forces and Biomedical Services.
- Executed and created both in-person and virtual volunteer recruitment fairs and attended multiple community outreach events.
- Created and nurtured strategic internal and external partnerships and relationships within the region to ensure volunteer mission delivery capacity.
- Build and lead a volunteer recruitment team comprised of staff, volunteers, community volunteer leaders and Board members.
- Lead 2 chapter and 1 regional level Board Mission Capacity Committees comprised of board members and community leaders.
- Increased new volunteer applications by 58% in calendar year 2021.
- Increased new volunteer applications by 38% Fiscal Year 2023.
- Exceeded diversity volunteer recruitment target FY22 and FY23 by 89%.
- Co-leader of 5 state and Washington, DC Central Atlantic Divisional volunteer recruiter cohort for Fiscal Year 2022, creating, leading and facilitating monthly Divisional meetings.
- Steering committee member of National Rural Recruitment Learning Series
- Steering committee member of National Recruitment Learning Community Fiscal Year 2022; creating, leading and executing monthly recruitment meetings for all recruiters in the country.
District Retail Manager
Goodwill Industries of KYOWVA Area, Inc.
Huntington, WV
05.2016 - 12.2020
- Managed up to eight retail stores and e-commerce store with a yearly volume of $2.5 million and over 70 employees
- Directed all activities related to recruiting, hiring, training, developing, retaining and terminating employees.
- Created vision for new store and organized, planned and executed new store opening, resulting in 17% growth over two years.
- Created new business tracking tool and scheduling template implemented in entire retail division.
Event and Volunteer Coordinator, Social Media
Hits Endurance
Saugerties, NY
06.2013 - 08.2015
- Recruited, managed, organized and trained over 2000 volunteers a year for 14 national HITS Running and Triathlon events, along with recruiting, managing and organizing events associated with the races including fitness expo, pre-race dinners and medal ceremonies.
- Created social media marketing strategy and content for all social media channels, including over 20,000 Facebook followers.
- Created content for print and digital advertising campaigns for local and national publications.
Education
Bachelor of Science - Psychology
Centre College
Skills
- Talent Acquisition
- Recruitment
- Social Media Management
- Promotional Planning
- Project Planning
- Strategic Planning
- Performance Monitoring
- Partnership Building
- Team Supervision
- Teamwork and Collaboration
References
References available upon request.
Timeline
Regional Senior Volunteer Recruitment Specialist
American Red Cross Central Appalachia Region
12.2020 - Current
District Retail Manager
Goodwill Industries of KYOWVA Area, Inc.
05.2016 - 12.2020
Event and Volunteer Coordinator, Social Media
Hits Endurance
06.2013 - 08.2015
Bachelor of Science - Psychology
Centre College
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