Katie Thompson

• Provide support during classes, group lessons, and classroom activities.
• Support student learning objectives through personalized and small group assistance.
• Provide support to help students with special needs learn and grow.
• Maintain safety and security by overseeing students in all environments.
• Provided one-on-one support for students needing additional assistance, improving their understanding of course material.

• Provide clear instruction to activity and program participants to deliver fun and maintain safety.
• In charge of the office when managers are not around. Tasks include: answering the phone, booking tours, managing customer complaints, making sure tours leave on time, relaying tasks that need to be done to fellow guides.
• Safely transfer guests from one platform to another up to eighty feet in the air.
• Controlling large crowds of people and explaining the safety precautions in a way everyone will understand.
• Stopping guests from hitting the tree while they are on the zip line by operating a system of ropes and pulleys with a metal brick-like device that clamps over the trolley.
• Retrieving small children who may not weigh enough for them to make it to the other end of the zip line.
• -Pulling in adults (who weigh up to two hundred and fifty pounds) onto the platforms who may have been stopped too early.

• Provided a safe space for students to discuss personal issues or concerns by establishing trust and maintaining confidentiality.
• Organized and maintained a clean and safe space for after-school program activities, adhering to safety guidelines at all times.
• Established strong relationships with parents and guardians, maintaining open lines of communication regarding student progress.
• Implemented behavior management strategies to maintain order within the classroom, promoting respect among students.
• Enhanced student engagement by incorporating hands-on activities and group projects in after-school programs.
• Selected nutritious snacks and educational toys for students.
• Managed behavioral issues and used positive behavior strategies for groups of up to 25 students.
• Supervised up to 25 students during outdoor exercise periods, monitoring group and individual safety.
• Connected and frequently communicated with students and parents regarding programs, policies and individual needs.

• Supervised children from ages seven to twelve in outdoor activities and inside log cabins.
• Made sure children went to bed at the appropriate time.
• Woke children up in the mornings at seven o'clock.
• Lead small groups at night in which we would talk about the lessons.

• Checked on guests throughout meal to attend to needs and provide great service.
• Greeted guests warmly.
• Checked customers' identification to meet minimum age requirements for consumption of alcoholic beverages.
• Maintained a cheerful and friendly attitude to make the guests experience the best.
• Cleaned tables and all food equipment.
• Followed workplace safety procedures to reduce accidents and hazards.
• Solved problems guest may have encountered (such as receiving the wrong order).
• Learned how to work in a fast paced environment while remaining calm and collective.
• Handled card and cash payments.
• Operated a complex cash register.
• -Cooked food using a fryer, oven, and grill.

Same skills as above

Same skills as above