Katie Thompson
Glenwood,IA
Summary
Experienced Badging Officer, possessing in-depth knowledge of ID card production, security systems, and access control protocols. Skilled in maintaining confidentiality while handling sensitive information, streamlining processes for efficiency and organization. Demonstrated ability to train staff on best practices in badge issuance and retrieval procedures. Impactful contributions include improving security measures and ensuring adherence to regulatory compliance in all operations.
Overview
4
4
years of professional experience
Work History
Insert Machine Operator
CSG International
Omaha , NE
2022.08 - Current
- Processed billing statements, checks, and taxes.
- Adjusted machine settings to complete tasks accurately.
- Monitored machine operations to detect malfunctions or out-of-specification operation.
- Inspected finished products for conformance to customer requirements and quality standards.
- Troubleshot mechanical problems with the Insert Machine and made repairs as needed.
- Read blueprints and schematics to determine job set-up and procedures.
- Organized raw materials for efficient loading into the Insert Machine.
- Followed safety protocols while operating machinery in accordance with OSHA regulations.
Security Guard
G4S Secure Solutions
Mesa , AZ
2020.08 - 2022.02
- Performed data entry for employee badging requests into the system.
- Assisted with employee access control to ensure compliance with security policies.
- Responded promptly to customer inquiries and complaints regarding badging services.
- Processed incoming applications for new badges and updated existing badge information as needed.
- Maintained accurate records of all issued badges, including expiration dates, renewals and cancellations.
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Observed surveillance cameras for any suspicious activity or intruders.
- Provided customer service assistance to staff and visitors in a professional manner.
Education
Desert Ridge High School
Mesa, AZ2014-05
Skills
- Machine Operation
- Production Monitoring
- Work order processing
- Precision measurement
- Equipment Setup
- Punctual and Reliable
- Incident Reporting
- Identification verification
- Security operations
- First Aid Certified
- Patrolling
- Work ethic
- Surveillance
- Radio communication
- Documentation
- HIPAA Compliance
- Meal Preparation
- Basic Housekeeping
- Compassionate client care
- Behavior redirection
- Problem-Solving
- Time Management
Timeline
Insert Machine Operator
CSG International
2022.08 - Current
Security Guard
G4S Secure Solutions
2020.08 - 2022.02
Desert Ridge High School
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