Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

KATIE THOMPSON

Ortonville,MI

Summary

Experienced retail receiver: Ten years of management experience. Twenty-plus years of customer service experience. Responsible Receiver skilled in merchandising, customer service and sales support. Applies knowledge, abilities and hardworking mentality to every job. Eager to provide trustworthy, verified material reception and distribution.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Receiver

Meijer
Lake Orion, Michigan
11.2022 - Current
  • Responsible for verifying invoices match from company to vendor, with both money and piece count.
  • Ensuring all products come through deliveries in a timely manner, as well as in proper condition, with the correct products listed.
  • Entrusted to maintain a professional environment and relationships with vendors and employees.
  • Ensure inventory levels for all vendors are accurate and appropriate, allowing for shelf availability for customers.
  • Expected to handle vendor discrepancies in real time, ensuring that payment and received products are correct.
  • Responsible for maintaining a safe and clean environment. Turning over deliveries in a timely and safe manner.
  • Including loading and offloading new and old inventory.
  • Entrusted with training new employees in the current position.
  • Unloaded delivery trucks and organized incoming merchandise in the receiving area.
  • Assisted in training new staff on best receiving practices and safety protocols.
  • Communicated discrepancies with suppliers to resolve shipment issues promptly.
  • Participated in regular inventory counts to ensure stock accuracy and availability.

Scan Coordinator

Kroger
Clarkston, Michigan
10.2005 - 04.2021
  • Responsible for all in-store price changes and signage changes.
  • Maintaining all store pricing for transparency to customers.
  • I audited upwards of ten thousand items to ensure pricing.
  • Managed up to seven employees on related job tasks and skills, including training and task lists.
  • Maintaining a positive and constructive environment.
  • Oversaw inventory for store equipment and maintenance.
  • Occasionally, I was called for cashiering relief help.

Cashier

Rite Aid
Ortonville, Michigan
05.2003 - 10.2005
  • Processed customer transactions efficiently and accurately.
  • Maintained knowledge of product offerings and promotions.
  • Assisted customers with inquiries and product selections.
  • Managed cash register and balanced drawers at shift end.
  • Handled returns and exchanges following company policy.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.

Education

Brandon High School - General studies

Brandon High School
Ortonville, MI
06.2001

Skills

  • Customer service
  • Inventory management
  • Vendor communication
  • Customer relationship management
  • Time management
  • Employee training
  • Data entry accuracy
  • Adjusting discrepancies
  • Coachability
  • Hilo certified
  • Management
  • Computer
  • Cost controls

Certification

  • Hilo Certification
  • Receiving Certified

References

References available upon request.

Timeline

Receiver

Meijer
11.2022 - Current

Scan Coordinator

Kroger
10.2005 - 04.2021

Cashier

Rite Aid
05.2003 - 10.2005

Brandon High School - General studies

Brandon High School

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