Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie tibo

katietibo@yahoo.com

Summary

Dynamic Registered Behavior Technician with experience at Touchstone Aba, skilled in applied behavior analysis and data collection. Proven ability to enhance client engagement through effective reinforcement strategies and collaboration with interdisciplinary teams. Committed to fostering positive learning environments and achieving significant skill development for clients.

Overview

2
2
years of professional experience

Work History

Registered Behavior Technician

Touchstone Aba
03.2025 - 06.2025
  • Implemented individualized behavior intervention plans for clients to promote skill development.
  • Assisted in data collection and analysis to track client progress and inform treatment strategies.
  • Collaborated with senior staff to ensure adherence to best practices in behavior management techniques.
  • Provided direct support during therapy sessions, fostering a positive learning environment for clients.

CNA

The Medical Team
10.2024 - 02.2025
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Implemented infection control protocols to maintain a clean environment.
  • Documented patient care activities accurately in electronic health records.

CSR

American Cash Advance Inc.
06.2024 - 10.2024
  • Assisted customers with inquiries, resolving issues efficiently and enhancing satisfaction.
  • Provided support in managing customer accounts, ensuring accurate information delivery.
  • Documented customer interactions using CRM software, maintaining detailed records for future reference.
  • Collaborated with team members to streamline communication processes, improving response times.
  • Adapted quickly to new policies and procedures, demonstrating flexibility in a dynamic environment.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.

Registered Behavior Technician

Cusps and Capabilities
10.2023 - 05.2024
  • Engaged with clients using reinforcement strategies to encourage desired behaviors and reduce challenging behaviors.
  • Maintained accurate documentation of client interactions and treatment outcomes for compliance and review purposes.
  • Participated in team meetings to discuss client needs, share insights, and refine intervention approaches.
  • Enhanced communication skills by effectively interacting with clients, families, and interdisciplinary team members.

CNA

Terrbonne General
04.2023 - 10.2023
  • Collaborated with healthcare team to develop individualized care plans.
  • Provided emotional support and companionship to patients and families.
  • Educated patients on medication schedules and health maintenance practices.
  • Participated in ongoing training to enhance caregiving skills and knowledge.

Cashier

Lowe's
01.2023 - 04.2023
  • Processed customer transactions efficiently using POS systems.
  • Assisted customers with product inquiries and located items in-store.
  • Maintained accurate cash drawer balance during shifts.
  • Trained new cashiers on procedures and customer service standards.
  • Handled customer complaints professionally, ensuring satisfaction and loyalty.
  • Implemented improvements to checkout workflow, reducing wait times.
  • Monitored inventory levels at checkout area, facilitating restocking as needed.
  • Collaborated with team members to achieve daily sales goals consistently.

Education

H. L. Bourgeois
Gray, LA
05-2019

Skills

  • Applied behavior analysis
  • Social skills development
  • Discrete trial training
  • Token economy systems
  • Reinforcement procedures
  • Natural environment training
  • Collaboration with professionals
  • Prompting strategies
  • Behavior intervention plans
  • Data collection and analysis

Timeline

Registered Behavior Technician

Touchstone Aba
03.2025 - 06.2025

CNA

The Medical Team
10.2024 - 02.2025

CSR

American Cash Advance Inc.
06.2024 - 10.2024

Registered Behavior Technician

Cusps and Capabilities
10.2023 - 05.2024

CNA

Terrbonne General
04.2023 - 10.2023

Cashier

Lowe's
01.2023 - 04.2023

H. L. Bourgeois

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