Katie Timm
Chicago,IL
Summary
Results-driven Prosci-certified Change Management Leader with 5+ years of experience designing and executing organizational transformations. Proven track record of successfully implementing change initiatives, improving processes, and driving adoption of new technologies. Expertise in stakeholder management, engagement strategies, and seamless implementations of change initiatives. A mission-driven ambitious, resilient, and steadfast individual adept at adjusting strategy to address challenges, mitigate resistance, and drive successful adoption of strategic programs. Recognized skill in cross-functional collaboration, emotional intelligence, and visionary strategic thinking.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Change Portfolio Manager
RTX (Raytheon Technologies)
06.2024 - Current
- Lead the prioritization and impact assessment for over 250 projects, analyzing level of effort and cost involved for change management team
- Collaborate with stakeholders to align project priorities with organizational goals and objectives
- Assess portfolio demand and implement prioritization strategies to resource and staff, managing team of 5 change managers
- Facilitate portfolio performance review and report on success metrics for continuous improvement of the change management team
- Oversee change management alignment in Program Office (PMO) Checkpoint Gated process, acting as lead point of contact for the PMO and liaison to change management workstreams; CM focal to 9 functional program offices for change management consultation and insights to Enterprise Services (ES) business
- Provide strategic advice and insights in relation to the organization's change strategy to the PMO team, leadership team, and other key internal stakeholders
- Grow and maintain relationships between vendors and RTX, negotiate contracts and create standards for the vendors on change management work
- Lead change management efforts for enterprise-wide implementation of standard program management process, impacting over 100,000 stakeholders
Senior Change Manager
RTX (Raytheon Technologies)
03.2021 - 06.2024
- Led enterprise- wide driven initiatives through the change management process, including using stakeholder and change impact analyses to assess the appropriate strategy for stakeholder engagement and communications, developing and implementing change management deliverables, and assessing change success through feedback mechanisms
- Acted as PM for internal change management team to increase knowledge, skills, and capabilities of the organization in change management methodologies and best practices; Increased employee participation by 650% within two years by implementing strategic engagement sessions and communication plans
- Received two internal excellence awards for change management work completed for enterprise-wide O365 tenant migrations (165,000+ users) and return to work physical and digital office improvements for 20,000+ stakeholders
HR Leadership Development Program, Human Resources Generalist
Raytheon Intelligence & Space
06.2020 - 03.2021
- Delivered expertise and influence to 200+ Operations and Supply Chain employees in areas of performance development and management, change management and communication, compensation, resolution of employee issues, diverse talent acquisition and retention; provided HR guidance on policies and standards
- Facilitated meetings with leadership teams to understand current organizational needs and key care abouts; connected with managers and employees to boost work relationships, culture, and overall morale
- Uphold COVID-19 policies by working with managers to ensure onsite employees follow safety guidelines; guaranteed transparency and communication with employees experiencing changes in work; managed employee death notification communications and family coordination
- Managed talent development project team in Operations and Supply Chain to enhance employee career development resources; constructed competency matrices for each functional area (Operations, Supply Chain, Security, and EH&S) as a resource for employees to determine career path and growth opportunities during rotational development programs
HR Leadership Development Program, Human Resources Specialist
Raytheon Missiles and Defense (Integrated Defense Systems)
02.2019 - 06.2020
- Supported merger consolidation efforts for Digital Technology into Raytheon Missiles and Defense business, including job leveling of executive directors and their leadership teams, partnering with the directors to develop the organizational structure and strategy, leadership selection for their teams, implementing the communication plan for changes initiated, and completing employee mapping
- Managed promotion auditing and award nominations during total compensation planning; analyzed reports and metrics at each functional level for review with VPs of each organization; Consulted HR business partners on compensation analyses and job analysis forms
- Owned requisitions for talent acquisition (TA) in multiple professional engineering directorates; facilitated meetings and weekly status calls to keep hiring managers engaged near the end of year goal line
- Created an onboarding training guide for new recruiters; examined TA process to create standard approach in requisition management, driving compliance and consistent employee engagement through the process
- Labor negotiation committee member responsible for ratification memo, implementation memo, and post negotiation communications; partnered with union president to update and publish new collective bargaining agreement
- Collaborated with corporate labor team to create supervisor training material; facilitated training to over 90 supervisors and value stream leaders on managing in a union environment; centralized labor relations documentation by creating a group mailbox and a SharePoint site with updated documents for online submission
- Led 3rd step grievance hearings and employee investigations with IBEW Local 1505 members; conducted appropriate research and provided thorough responses to union leadership to reach final agreement
HR Leadership Development Program, Organizational Effectiveness (OE)
Space and Airborne Systems (SAS)
05.2018 - 08.2018
- Developed communication strategy to implement new enterprise change management approach
- Led organizational assessment for North Texas Operations, interviewing over 100 factory floor employees; recommended communication and change management plan to increase commitment to factory's long term vision
- Assessed Forest, MS plant culture to determine root causes in quality escapes and prepare for future growth; identified actions to address causes of quality escapes to ensure long term sustainment based on facilitation of focus groups
- Developed organization re-leveling and job standardization process approach for SAS Finance
- Six Sigma Certification; Analyzed SAS OE tasks to recommend where RPS could be more widely leveraged
Senior Management Consultant
Illinois Business Consulting
08.2017 - 05.2018
- Led team of 7consultants in weekly data analyses and research
- Provided strategy recommendations for implementation for internal improvement of stakeholder management, as well as developing customer businesses
- Presented weekly deliverables to project manager, associate directors, and clients
Assistant Manager
Chick-Fil-A
09.2015 - 04.2017
- Managed daily staffing schedules for 50+ front of house staff for sufficient staffing during all shift intervals
- Led teams up to 15 employees ensuring exceptional customer service in the restaurant and drive thru
- Assessed and provided improvement recommendations to owners regarding order to delivery process flow to make drive thru more efficient, decreasing average wait times.
Education
Bachelor of Arts - Psychology, General Business Minor
Iowa State University
Ames, IAMaster of Human Resources And Industrial Relations - Human Resources And Industrial Relations
University of Illinois At Urbana-Champaign
Champaign, ILSkills
- Change management expertise
- Stakeholder engagement
- Relationship building and management
- Effective communication
Certification
- Prosci Certified Change Management Practitioner - 2021
- Prosci Certified Train the Trainer, Level I and II - 2024
Timeline
Change Portfolio Manager
RTX (Raytheon Technologies)
06.2024 - Current
Senior Change Manager
RTX (Raytheon Technologies)
03.2021 - 06.2024
HR Leadership Development Program, Human Resources Generalist
Raytheon Intelligence & Space
06.2020 - 03.2021
HR Leadership Development Program, Human Resources Specialist
Raytheon Missiles and Defense (Integrated Defense Systems)
02.2019 - 06.2020
HR Leadership Development Program, Organizational Effectiveness (OE)
Space and Airborne Systems (SAS)
05.2018 - 08.2018
Senior Management Consultant
Illinois Business Consulting
08.2017 - 05.2018
Assistant Manager
Chick-Fil-A
09.2015 - 04.2017
Bachelor of Arts - Psychology, General Business Minor
Iowa State University
Master of Human Resources And Industrial Relations - Human Resources And Industrial Relations
University of Illinois At Urbana-Champaign