Katie Vancleave
Venice,FL
Summary
Highly motivated professional with 12+ years of work experience in Non-Profit, Government, and Customer Services. Proven ability to lead and motivate teams, provide exceptional customer service, and execute effective marketing campaigns.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Brewburgers
01.2022 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handling up $10,000 in sales during peak season.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Manager
Notorious P.I.G.
08.2019 - 08.2021
- Cross-trained, managed and mentored existing employees to maximize team agility and performance.
- Maintained scheduling and payroll across 2 locations.
- Oversaw all daily productions, operations, and financials.
Administrative Marketing Assistant
Soft Landing Missoula - 501 (c)(3)
11.2019 - 08.2020
- Assisted with fundraising and database growth
- Updated content on website and social media accounts.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Fire Logistics Dispatcher
Bureau of Land Management
04.2017 - 08.2019
- Received, documented and tracked information for wildfire resources across 16 counties.
- Updated and maintained tracking and documentation using various CAD systems.
- Handled phones, email, and radio communication.
Education
Bachelor of Arts - Sociology
University of Montana
Missoula, MT08.2020
Skills
- Fundraising
- Sales & Marketing
- Social Media
- Data Entry
- Academic and Grant Writing
- Website Management
- Time Management
- Conflict resolution abilities
- Hospitality service expertise
- Positive and professional
Timeline
Server/Bartender
Brewburgers
01.2022 - Current
Administrative Marketing Assistant
Soft Landing Missoula - 501 (c)(3)
11.2019 - 08.2020
Manager
Notorious P.I.G.
08.2019 - 08.2021
Fire Logistics Dispatcher
Bureau of Land Management
04.2017 - 08.2019
Bachelor of Arts - Sociology
University of Montana
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