Summary
Overview
Work History
Education
Skills
Timeline
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Katie Viau

Syracuse

Summary

Dynamic and detail-oriented professional with experience at Labcorp, skilled in laboratory techniques and safety protocols. Proven ability to maintain high cleanliness standards and respond swiftly to maintenance requests. Recognized for exceptional customer service and effective communication, ensuring a safe and welcoming environment for all.

Overview

5
5
years of professional experience

Work History

Lab Assistant

Labcorp
11.2022 - Current
  • Maintained safety conditions and standards in facility.
  • Organized storage areas and tool rooms to keep areas safe and fully stocked.
  • Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
  • Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
  • Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.

Maintenance Assistant

Holy Family School
06.2020 - 08.2022
  • Maintained safety conditions and standards in facility.
  • Organized storage areas and tool rooms to keep areas safe and fully stocked.
  • Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
  • Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
  • Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.

Hostess

Red Robin
03.2020 - 06.2022
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

Le Moyne College
Syracuse, NY

Associates - Histotech Program

SUNY Broome Community College
Binghamton, NY

Skills

  • Laboratory techniques
  • Specimen processing
  • Lab equipment maintenance
  • Lab inventory management
  • Lab safety protocols
  • Sharp critical thinker
  • Safe specimen handling
  • CLIA & OSHA compliance
  • Trained in HIPAA compliance

Timeline

Lab Assistant

Labcorp
11.2022 - Current

Maintenance Assistant

Holy Family School
06.2020 - 08.2022

Hostess

Red Robin
03.2020 - 06.2022

Le Moyne College

Associates - Histotech Program

SUNY Broome Community College

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Katie Viau