Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Katie Vowell

Baker City,OR

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Punctual and honest, with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

7
7
years of professional experience

Work History

Cashier

Fletcher Sinclair
02.2022 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Scanner

Behlens
09.2021 - 02.2022
  • Gathered, sorted and scanned documents to enter into computer system.
  • Archived documents to locate quickly by strictly following storage methods.
  • Organized documents by color coding, classifying and indexing under special headings and categories.
  • Labeled digital files and document details using predetermined naming conventions.

Cashier, Cashier Team Lead

Maverik Adventure's First Stop
07.2016 - 09.2021
  • Communicated with customers and team members to solve problems.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
  • Controlled merchandise zoning and monitored compliance with merchandising guidelines.
  • Generated routine reports and professional correspondence.
  • Trained team members on cash register operation and cash handling.
  • Operated POS cash register and equipment to collect payments.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Completed inventory counts and ordered merchandise.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Maintained cash drawer of $Amount or more per shift.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

N/A - N/A

North Powder Charter School
North Powder, OR
09.2013

Skills

  • Product and Service Sales
  • Staff Training
  • Cash Register Systems
  • Credit and Cash Transactions
  • Liquor Law Compliance
  • Cleaning and Sanitizing
  • Product Knowledge
  • Verbal and Written Communication
  • Money Handling
  • Refunds and Exchanges
  • Identification Checks
  • Issue Resolution
  • Time Management Skills
  • Stocking and Replenishing
  • Cash Management
  • Cash Drawer Management
  • Customer Service Excellence
  • Customer Relations
  • Microsoft Office
  • Conflict Resolution
  • Training and Development
  • POS Systems Operations
  • Shipment Procedures
  • Sweeping and Mopping
  • Restocking
  • Adaptable and Flexible

Timeline

Cashier

Fletcher Sinclair
02.2022 - Current

Scanner

Behlens
09.2021 - 02.2022

Cashier, Cashier Team Lead

Maverik Adventure's First Stop
07.2016 - 09.2021

N/A - N/A

North Powder Charter School
Katie Vowell