Katie Walters

• Tracking project progress from estimate to completion.
• Collaborate with plumbing installation, scheduling managers, and accounting departments.
• Handle incoming calls, maintain the dispatch board, and schedule technicians.
• Perform progress check-ins with field crews. Consistently update notes in Service Titan.
• Handle/coordinate all project correspondence between the office, builder, town, and site foreman for all projects.
• Create submittal packages per job specifics.
• Complete and submit permit applications.
• Schedule all plumbing inspections with town, cities & villages.
• Order materials and equipment for all jobs, confirming accuracy of specified model/part numbers, quantities, and quoted pricing.
• Create purchase orders.
• Continually track and review all new construction plumbing projects with the NC Plumbing Manager and Project Foreman for work completion and applicable progress billings.
• Create estimates for requested work “extras” as needed, follow up on work authorizations, completions, and billing notifications to accounting.
• Monitor and activate Supply Pro Portal PO Completions on all projects for Toll Brothers
• Schedule walk-throughs, conduct random site visits, and meet builders on job sites
• Coordinate and track fixture deliveries for job sites.

• Provided full spectrum of administrative support for Project Managers, Operations Coordinator, and Field Technicians.
• Created jobs, tickets, and invoices.
• Responsible for tracking invoices in vendors' portals.
• Created and received purchase orders.
• Input BOLs, Tailgate Safety Brief Forms, Daily Job Reports
• Completing prevailing wage rate forms
• Oversaw fleet compliance for all vehicles and equipment.
• Scheduled deliveries for material and equipment.
• Scheduled technicians according to job specifics.
• Assisted Project Managers with estimates.
• Ordered office materials, technician materials, and safety & PPE gear.
• (Position Eliminated)

Provide administrative support for project operations.

• Assisted with preparing bids.
• Created and submitted proposals.
• Data entry for Pipe Matrix
• Created and tracked RFI’s
• Purchased materials and scheduled inspections for all phases of plumbing.
• Invoiced coding.
• Scheduled deliveries with supplies.
• Input payroll for Service Technicians.
• Supported Sales, Engineering, Projects, and Service needs as required.
• Created purchase orders.
• Assisted in plumbing estimation.

• Posting member dues.
• Scheduled E Board meetings.
• Answered approximately 50 calls daily
• Enrolled members in benefits.
• Shipping and receiving.
• Maintained and ordered office supplies.

• Reception and customer service.
• Accounts payable.
• Partial sales.
• Scheduled subcontractors and inspections.
• Construction permits.
• Ordered building materials.
• Maintained insurance certificates for all subcontractors.