Mary Wayne
Denver,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Certified Pharmacy Technician
SCL Health System
10.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
RX Operations Manager
Walgreens
05.2021 - 10.2023
- Established positive and effective communication among unit staff and leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Monitored and enforced that all necessary daily tasks were finished in a timely manner
- Completed pharmacy technician duties alongside operations role simultaneously
Medical Assistant Receptionist
Alligator Allergy
09.2016 - 07.2018
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Conducted patient assessments including taking vitals and administering testing in preparation for the doctor
Education
Associate of Science - Medical Office Technology
Pikes Peak Community College
Colorado Springs, CO05.2018
Skills
- Problem Anticipation and Resolution
- Problem-solving skills
- Detail Oriented
- Adept at learning new skills or tasks
- Insurance Billing
- Team Collaboration
Timeline
Certified Pharmacy Technician
SCL Health System
10.2022 - Current
RX Operations Manager
Walgreens
05.2021 - 10.2023
Medical Assistant Receptionist
Alligator Allergy
09.2016 - 07.2018
Associate of Science - Medical Office Technology
Pikes Peak Community College
Similar Profiles
Laurie L. MaestasLaurie L. Maestas
Senior Customer Service Representative at SCL Health SystemSenior Customer Service Representative at SCL Health System
Halimah ZouhairHalimah Zouhair
Him Analyst at SCL Health SystemHim Analyst at SCL Health System
Ann RodriguezAnn Rodriguez
Shift Specialty Coordinator at SCL Health SystemShift Specialty Coordinator at SCL Health System
Kristopher ColemanKristopher Coleman
Project Manager at Murphy CompanyProject Manager at Murphy Company
Jessica SheheenJessica Sheheen
Bartender/Server at Blue Island Oyster BarBartender/Server at Blue Island Oyster Bar