Katie Weaver
Fort Worth
Summary
Highly skilled in customer service, with valuable experience as a waitress. Possess strong communication and interpersonal skills, ensuring positive guest experiences. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Server/Bartender
The Sicilian Butcher
Fort Worth
10.2024 - Current
- Provided attentive service to guests in a fast-paced environment.
- Provided exceptional service to high volume of daily customers.
- Handled cash transactions and processed payments efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Implemented feedback from customers to improve service quality.
- Trained new servers on service standards.
- Worked successfully with a diverse group of coworkers to accomplish goals and maintain a positive work environment.
Server/Hostess
Earls 377
Argyle
01.2024 - 09.2024
- Managed orders and communicated effectively with kitchen staff for timely service.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with team members to ensure efficient workflow during peak periods.
- Managed reservations and seating arrangements for efficient table turnover.
- Assisted with training new hosts on customer service best practices and procedures.
- Managed incoming calls during busy shifts.
- Provided excellent customer service in fast-paced dining environment.
Server
Cracker Barrell
Fort Worth
04.2023 - 08.2023
- Took orders accurately using point-of-sale system.
- Delivered food and beverages promptly to guests.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
- Prepared drinks according to standard recipes.
- Handled waste disposal following health regulations for a safe dining environment.
- Bussed and reset tables in an orderly fashion.
Crew Member
Dunkin
Saginaw
01.2022 - 05.2022
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and provided product recommendations.
- Operated espresso machines and grinders with precision and care.
- Collaborated with team members to ensure smooth service during peak hours.
- Trained new cashiers on customer service and operational procedures.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Some College (No Degree) - Psychology
University of North Texas
Denton, TXSkills
- Customer service excellence
- Team collaboration
- Time management
- Problem solving
- Quality improvement
- Cash handling
- Verbal and written communication
- Attention to detail
Timeline
Server/Bartender
The Sicilian Butcher
10.2024 - Current
Server/Hostess
Earls 377
01.2024 - 09.2024
Server
Cracker Barrell
04.2023 - 08.2023
Crew Member
Dunkin
01.2022 - 05.2022
Some College (No Degree) - Psychology
University of North Texas
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