Katie Wenger
New Philadelphia,OH
Summary
Dedicated Service and Facilities Manager with 14 years of experience in ensuring safe and efficient building operations. Proven expertise in optimizing facility performance and enhancing customer service.
Overview
14
14
years of professional experience
Work History
Service & Facilities Manager
Buehler's Fresh Foods
10.2011 - Current
- Maintained high standards of customer service by resolving issues promptly and ensuring customer satisfaction
- Collaborated with other departments to coordinate facility repairs or upgrades without disrupting daily operations
- Assisted in the recruitment process by conducting interviews, evaluating candidates' qualifications, and making hiring recommendations
- Created employee schedules based on business needs while ensuring adequate coverage during peak hours
- Provided guidance and support to team members, addressing any issues or concerns that arose
- Oversaw daily facility operations, ensuring compliance with safety and health regulations.
- Trained and mentored staff on best practices in facilities management and safety protocols.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
Education
High School Diploma -
Garaway High School
Sugarcreek, OH06.2011
Skills
- Customer Service
- Organizational skills
- Decision-making
- Team leadership
- Multitasking Abilities
- Scheduling and staffing
Timeline
Service & Facilities Manager
Buehler's Fresh Foods
10.2011 - Current
High School Diploma -
Garaway High School