Katie Whitaker

• Assisted dentists during procedures, ensuring efficient workflow and patient comfort.
• Prepared and sterilized instruments in compliance with safety protocols and infection control standards.
• Managed patient records using dental software, maintaining accuracy and confidentiality.
• Educated patients on oral hygiene practices and post-operative care instructions.

• Maintain organized customer and supplier databases

• Prepare invoices, purchase orders, and shipping documents

• Respond to customer inquiries regarding brake shoes for large trucks

• Process customer orders accurately and efficiently

• Coordinate with warehouse and logistics teams to ensure timely delivery

Manage daily office operations, including phone calls, emails, filing, and recordkeeping

• Assisted with patient intake and maintained accurate dental records.
• Prepared examination rooms and sterilized instruments to ensure safety protocols.
• Supported dentists during procedures by providing necessary tools and materials.
• Educated patients on oral hygiene practices and post-treatment care instructions.

• Managed patient scheduling to optimize appointment flow and reduce wait times.
• Processed insurance claims and verified coverage to ensure accurate billing.
• Coordinated patient communications regarding treatment plans and follow-up appointments.
• Utilized electronic health record (EHR) systems for efficient patient data management.