Katie Whitney
Omaha,NE
Summary
Dynamic Medical Biller with proven expertise at Focus Respiratory, adept in medical coding and denial management. Successfully streamlined claim processing, enhancing efficiency and reducing errors. Strong communicator, fostering positive relationships with insurance providers to resolve billing issues and improve patient satisfaction. Committed to maintaining HIPAA compliance and delivering exceptional customer service.
Overview
9
9
years of professional experience
Work History
Medical Biller
Focus Respiratory
Omaha, NE (remote)
10.2016 - Current
- Processed medical claims efficiently using billing software to ensure timely reimbursements.
- Reviewed patient accounts for accuracy and completeness prior to submission for payment.
- Communicated with insurance companies to resolve billing discrepancies and denials.
- Maintained comprehensive records of billing activities and payments received.
- Developed streamlined workflows to improve claim processing times and reduce errors.
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Acted as liaison between healthcare providers and insurance companies; resolved disputes quickly while maintaining positive relationships.
- Established strong relationships with insurance representatives, facilitating prompt resolution of billing issues.
- Improved patient satisfaction levels with clear explanations of their financial responsibilities and available payment options.
Education
Medical Billing And Coding
Metropolitan Community College
Omaha, NE05.2017
High School Diploma -
Papillion LaVista South
Papillion, NE05.2004
Skills
- Hard worker
- Medical coding
- Claim submission
- Billing software
- Insurance verification
- Denial management
- Claims appeals
- Patient engagement
- Insurance claims
- Medical billing
- Insurance billing
- Electronic claims
- HIPAA compliance
- Customer service
- CPT knowledge
- Insurance claims processing
- CMS-1500 billing forms
- Claims processing
- ICD-10
- Medical claims submission
- Software use
- Critical thinking
- Account follow-up
- Claim review
- Submission of medical claims
- Communication with patients and billing inquiries
- Quick learner
- Communication skilss
Timeline
Medical Biller
Focus Respiratory
10.2016 - Current
Medical Billing And Coding
Metropolitan Community College
High School Diploma -
Papillion LaVista South