Katherine Wisdom

• Build, manage, and support client websites via the Sitefinity platform.  
• Maintain client requests and update sites accordingly.
• Responsible for dealer trainings.
• Responsible for monthly online Client Webinars.
• Communicate with diverse clientele, build rapport and long-term relationships, and achieve long term professional goals collectively.
• Head of Kubota Brand Builder and a member of the Kubota USA Team.
• Knowledgable in the world of agriculture.

The Parish prides themselves in an exceptional Customer Service  experience. I proudly offer the best guest experience serving and  behind the bar.

• Maintain updated knowledge of cocktail, wine, and beer menus  and memorized all in-house recipes to create cocktails aligned with  company standards.
•  Interact with customers and recommended specials to build rapport,  retention, and customer loyalty.
• Recommended beverage pairings with food orders, increasing  average revenue of food orders.
• Promote featured drinks and food specials through social media  platforms to encourage sales.

• Managed daily tasks consistently and sought out opportunities to  go beyond requirements and support business targets.
• Explained and translated complex concepts into simple content for  easy comprehension before onboarding new staff.
• Developed and delivered updated training information, enhancing  frontline employee performance.
• Managed day to day, made business wide weekly schedules. Coordinated company wide meetings.
• In charge of Payroll and benefit processes.

• Monitored budget adherence by observing productivity, overtime,  and group spending.
• Negotiated raw materials pricing based on forecasts, current  market conditions, and usage.
• Negotiated the company's contracts and delivery schedules with suppliers.
• Resolved vendor or contractor grievances and claims against suppliers. Sourced and vetted new vendors to fulfill the organization's supply  needs with quality materials.
• Implemented cost-reduction strategies and savings plans to reduce corporate expenditures.
• Developed specifications governing the quality and performance  requirements for each type of equipment, product or raw material.

• Held associates accountable for meeting established operational  guidelines, brand standards, customer service expectations, and  company policies.
• Managed performance of team members by conducting  performance appraisals and recommending promotions.
• Supported back office procedures, including hiring and employment  processes.
• Monitored animals and managed interactions to control risk of  behavioral problems and harm.
• Developed strategic plans for continued improvement.
• Coordinated and oversaw training of new customer service team  members.
• Responded effectively to grievances, trends, variances, and complaints.