KATIE WORKMAN
Pearl,MS
Summary
Administrative Assistant with over 5 years of experience providing thorough and skillful support to customers and other office administrators and executives.
Overview
16
16
years of professional experience
Work History
Precertification Specialist
Capital Orthopaedics Specialists
12.2023 - 06.2024
- Check in patients, Check out patients, Answer phone calls, Work with insurance companies to get patients pre-certified for surgery, Filing, Answering emails, Working with local hospitals to make sure they have all the patients information
- Increased accuracy of submitted claims through meticulous attention to detail in verifying insurance eligibility and benefits.
- Elevated patient satisfaction by offering compassionate guidance and support during the often-stressful precertification process.
- Mitigated potential delays in service delivery through proactive identification of potential roadblocks within the precertification process.
- Reduced patient wait times for approval by diligently reviewing medical records and obtaining necessary documentation.
- Expedited treatment commencement by promptly acquiring authorizations for medically necessary services within required timeframes.
Accounts Payable Clerk
SDT Solutions
12.2020 - 08.2023
- Processed accounts receivable and accounts payable for our customers and subcontractors, Answered phone calls and emails, End of the month, quarter and annual reconcile accounts, Contacted customers about nonpayment, Processed payroll
Payroll Coordinator
Elior North America
05.2013 - 12.2020
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Completed bi-weekly payroll for [Number] employees.
- Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
- Provided backup support for fellow team members during peak periods or absences, ensuring uninterrupted payroll processing continuity.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Managed year-end processes including W-2 distribution, ensuring timely delivery to employees and compliance with IRS guidelines.
- Reviewed time records for [Number] employees to verify accuracy of information.
- Collaborated with HR department to maintain accurate employee records, ensuring seamless integration with the payroll system.
- Managed weekly funding of taxes and payroll liabilities.
- Maintained strict confidentiality of all payroll information and records.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
Office Administrator
Saftey-Kleen Systems Inc
09.2012 - 03.2013
- Answered Telephone, Filled truck drivers information, Payroll, Kept up with truck drivers millageAccounts receivable and payable, Sent invoices to home office to be paid
Office Administrator
PortaMedic
01.2010 - 12.2012
- Answered all incoming phone calls, Filed paperwork, Took Patient information and input it into the computer system, Received, sorted and delivered mail, Scheduled Patient appointment with nurses, Kept track and maintain nurses schedules
Front Desk Administrator
The Children's Clinic
01.2008 - 01.2010
- Checked patients in, Made patient appointments, Verified patient insurance, Filed patient information into the computer system, Answered telephones
Education
Surgical Technology in General -
Hinds Community College
01.2007
High School Diploma in General -
Clinton High School
01.2005
Skills
- Microsoft Office
- Microsoft Outlook
- Microsoft Excel
- Phone Etiquette
- Microsoft Office Word
- Microsoft Office Excel
- Exceptional telephone etiquette
- Vast technical knowledge
- Authorized to work in the US for any employer
- Prior Authorization Knowledge
- Strong Communication Skills
- HIPAA compliance awareness
- Patient Confidentiality Adherence
- Professionalism and Ethics
- Effective communication skills
- Documentation and paperwork
- Verbal Communication
- Organizational Competence
- Data Entry
- Appointment Scheduling
- Documentation And Reporting
- Medicaid knowledge
- Telephone Etiquette
- Benefits Administration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
Personal Information
Title: Administrative Assistant
Timeline
Precertification Specialist
Capital Orthopaedics Specialists
12.2023 - 06.2024
Accounts Payable Clerk
SDT Solutions
12.2020 - 08.2023
Payroll Coordinator
Elior North America
05.2013 - 12.2020
Office Administrator
Saftey-Kleen Systems Inc
09.2012 - 03.2013
Office Administrator
PortaMedic
01.2010 - 12.2012
Front Desk Administrator
The Children's Clinic
01.2008 - 01.2010
Surgical Technology in General -
Hinds Community College
High School Diploma in General -
Clinton High School
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