Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Katie Yannitelli

Garrison,NY

Summary

Dedicated executive assistant with over a decade of experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks, often ahead of schedule, with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

13
13
years of professional experience

Work History

SENIOR OFFICE ASSISTANT & RECEPTIONIST

Animal Hospital of Cold Spring
01.2011 - Current
  • Directly supported the business owners.
  • Maintained and updated office records, both digital and physical.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Prepared comprehensive reports for upper management utilizing advanced skills in Microsoft Office applications such as Word, Excel, PowerPoint.
  • Managed sensitive information with discretion while following strict confidentiality protocols as required within the company''s guidelines.
  • Coordinated and scheduled meetings and appointments.
  • Edited and proofread documents for accuracy and completeness.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Reduced operational costs through effective management of office supplies and equipment inventory.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Increased customer satisfaction by promptly addressing inquiries and resolving issues via phone, email, or in-person interactions.
  • Supported executive staff in decision-making processes through thorough research and analysis of relevant data.
  • Maintained a professional office environment through attention to cleanliness, organization, and aesthetics.
  • Served as the primary point of contact for external partners such as vendors or clients to foster strong professional relationships.
  • Optimized document storage by digitizing paper records using scanning technology and maintaining organized electronic file systems.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Utilized office management software to record and track customer information.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Organized events and meetings to maximize capacity and keep event venues running smoothly.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Delivered clerical support by handling range of routine and special requirements.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email, or in-person to provide information.

EXECUTIVE ADMINISTRATIVE ASSISTANT / SHOWINGS COORDINATOR

The SoHa Team
09.2016 - 01.2017
  • Directly supported the business owners (partners).
  • Brainstormed marketing ideas with owners.
  • Established client retention.
  • Fostered relationships with landlords and property management companies.
  • Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
  • Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
  • Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Implemented updated policies and practices for organization and monitored effect.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Answered high volume of phone calls and email inquiries.
  • Facilitated training and onboarding for incoming office staff.

EXECUTIVE ADMINISTRATIVE ASSISTANT

Brickwood Realty (formerly BK Roommates)
08.2015 - 08.2016
  • Directly supported the business owners (partners) and performed mostly the same duties as described under Keller Williams.

Education

English Studies

Marist College
Poughkeepsie, NY

Speech Pathology

Mercy College
Dobbs Ferry

Haldane High School
01.2010

Skills

  • Time management
  • Phone etiquette
  • Data entry
  • Calendar Management
  • Correspondence Preparation
  • Invoice Verification
  • Meeting Support
  • Various Microsoft programs, including Excel, PowerPoint and Teams
  • Problem solving
  • Multitasking
  • Strategic planning
  • Social media
  • Google Sheets
  • Grammar and composition
  • Mac and PC proficient
  • Planning and organizing

References

  • Dr. Peter Bach, DVM, Animal Hospital of Cold Spring, 845-265-4366
  • Andrea Bach, Animal Hospital of Cold Spring, 856-234-8445
  • Gabriela Corniel, Keller Williams SOHA Branch, 913-304-8092
  • Laurie Reyes, Keller Williams SOHA Branch, 929-427-2363
  • Ronald Blaich, Brickwood Realty, 646-919-6226
  • Shauna Kalantri, 845-531-1090
  • Emily Coursen, Private catering, 845-661-6880

Timeline

EXECUTIVE ADMINISTRATIVE ASSISTANT / SHOWINGS COORDINATOR

The SoHa Team
09.2016 - 01.2017

EXECUTIVE ADMINISTRATIVE ASSISTANT

Brickwood Realty (formerly BK Roommates)
08.2015 - 08.2016

SENIOR OFFICE ASSISTANT & RECEPTIONIST

Animal Hospital of Cold Spring
01.2011 - Current

English Studies

Marist College

Speech Pathology

Mercy College

Haldane High School

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