Katie Zimmerman
Washington,DC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Summer Camp Counselor
Skylake Yosemite Camp
06.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as a positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
Summer Camp Counselor
Skylake Yosemite Camp
06.2021 - 08.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Acted as a positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Character Performer
The Fairy Godmother Events
05.2019 - 06.2021
- Developed strong improvisational skills, enabling seamless adaptation to unexpected situations during live performances.
- Achieved increased guest satisfaction through consistent, high-quality performances in character roles.
- Delivered exceptional customer service by interacting with guests in character both on stage and off stage, enhancing their overall experience.
- Served as an ambassador for the company brand, upholding its image through professional behavior both on-and offstage.
- Mentored new cast members in developing their own unique character portrayals, contributing to cohesive ensemble performance.
- Enhanced audience experience by embodying various characters with authenticity and charisma.
- Collaborated effectively with fellow performers to create memorable and engaging scenes for guests.
- Managed delicate or difficult interactions with guests and coordinated with security personnel.
- Promoted positive work atmosphere by fostering camaraderie among fellow performers both on stage and behind the scenes.
Food Service Worker
Campelli's Pizza
10.2019 - 03.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Promoted positive work environment through effective communication with colleagues and supervisors.
Education
Bachelor of Arts - Musical Theatre
American University
Washington, DC05.2025
Skills
- Problem-solving abilities
- Patience and Empathy
- Compassionate communication
- Company policies
- Problem-Solving
- Time Management
- Decision-Making
- Customer and Service-Oriented
Timeline
Summer Camp Counselor
Skylake Yosemite Camp
06.2022 - 08.2022
Summer Camp Counselor
Skylake Yosemite Camp
06.2021 - 08.2021
Food Service Worker
Campelli's Pizza
10.2019 - 03.2020
Character Performer
The Fairy Godmother Events
05.2019 - 06.2021
Bachelor of Arts - Musical Theatre
American University
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