Katie Zimmermann

• Assisted with setup and execution of events across New York City and at Yankee Stadium
• Completed all elements of partnership activation, player and coach gifting
• Assisted with coordinating team, travel party, and sponsor transportation
• Supported game day functions including assisting with hospitality spaces, taking inventory, and all band and cheer squad movements

• Delivered exceptional customer service providing tournament information, troubleshooting ticket issues, promoting events + ticket options, etc
• Updated AI Chatbots through databases for USGA Web Page
• Answered 500+ Calls/Emails during USGA Championship Season
• Assisted ticket ops interns with credentialing, packaging, shipping, and inventory

Masters Tournament (2 years)

• Worked 13+ hour days behind 8th hole providing world-class service to Augusta National Golf Course Members
• Effectively worked with team of 60+ co-workers ensuring members received highest level of hospitality and professionalism
• Jobs included clearing tables, assisting servers with food and beverage, opening and closing down restaurants, etc