Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Katie "Jo" Fernandez

Madison,WI

Summary

Attentive direct support professional passionate about offering expert support for emotional, physical, and mental needs. Caring, vigilant, and devoted to patients. Bringing top-notch multitasking, organizational, and conflict management skills. Motivated to learn, advance, and excel in the home-care field.

Overview

5
5
years of professional experience

Work History

Founder, Cleaning & Organizing Coach

Mindful Cleaning Co., LLC
12.2023 - Current
  • Offered compassionate cleaning and organizing services for individuals going through mental health struggles, or facing eviction.
  • Conducted thorough assessments of client needs and preferences prior to initiating organizing projects for optimal results.
  • Transformed chaotic environments into functional, aesthetically pleasing spaces through organizational expertise.
  • Increased client confidence in their ability to maintain organized spaces through personalized coaching sessions.

Supported Living Staff

Community Living Connections, Inc.
09.2021 - 02.2022
  • Responded appropriately and effectively to crises and emergencies.
  • Displayed initiative and worked independently.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Established and maintained effective working relationships with staff, individuals, families, general public, and external agencies.

Student Residential Advisor

Uwc-Usa
05.2019 - 01.2020
  • Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with a diverse group of residents.
  • Provided emotional support to residents, from the US and abroad, coping with homesickness and planned activities to increase morale.

Skills

  • Caring & Compassionate
  • Strong communication skills
  • Safety awareness
  • Medical chart documentation & medication handling
  • Adaptable & equanimous
  • Attentive listening and providing support
  • Homemaking skills

Accomplishments

    High School Diploma

  • Madison East High School- 2020


    • Driver's License

  • October 2020


    • Adult First Aid/CPR/AED Certification

  • February 2021 (getting recertified in August 2024)
  • American Red Cross


    • Mental Health First Aid

  • June 2019

Timeline

Founder, Cleaning & Organizing Coach

Mindful Cleaning Co., LLC
12.2023 - Current

Supported Living Staff

Community Living Connections, Inc.
09.2021 - 02.2022

Student Residential Advisor

Uwc-Usa
05.2019 - 01.2020

Similar Profiles

CREATE PROFILE
Katie "Jo" Fernandez