Katiera Tidwell
Baltimore,MD
Summary
Driven professional with a track record of exceeding sales targets at Us Motors through strong negotiation and persuasive techniques. Demonstrated leadership in customer engagement and problem-solving, resulting in significant client referrals and repeat business. Skilled in communication and multitasking, adept at fostering relationships and delivering exceptional customer service. Talented Dietary Aide skilled in nutrition and food preparation. Accustomed to caring for large numbers of patients in nursing home and hospital settings. Skilled in daily food prep, stocking and cleaning. Reliable hospital housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
6
6
years of professional experience
Work History
Car Salesperson/front Desk Receptionist
Us Motors
06.2022 - 01.2024
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Assisted with the setup of showroom and promotional displays
- Converted showroom visitors into customers by understanding their needs and interest.
- Met sales targets through effective sales techniques and customer engagement.
Student One-on-One Aide
Regeneration Project
01.2022 - 06.2022
- Assisted students with special needs in developing effective communication skills, fostering a sense of independence.
- Helped students build strong organizational skills that improved their overall academic success and daily functioning at school.
- Provided ongoing feedback to parents and teachers regarding student progress, ensuring consistent communication among all parties involved.
- Collaborated with teachers to develop strategies for improving student performance in both academic and social settings.
Dietary Aide
Mercy Hospital Medical Center
02.2019 - 09.2019
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Prepared special dietary meals to meet individual patient needs, promoting better health outcomes.
- Monitored food temperatures during storage and serving, ensuring safety and compliance with regulations.
Package Handler
FedEx
02.2019 - 06.2019
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Tagged incoming merchandise with warehouse identification
- Sorted and processed packages in a fast-paced environment.
- - Ensured accurate tracking and delivery of packages
Stocker/Cashier
Dollar Tree
01.2018 - 12.2018
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Handled cash transactionsand operated the register
Education
High School Diploma -
Augusta Fells Savage Institute Of Visual Arts
Baltimore, MD06.2018
Skills
- Strong negotiation
- Specialized meal preparation
- Persuasion techniques
- Problem solving
- Leadership
- Communication
- Customer service
- Multitasking
- Patient Communication
- Team Collaboration
- Detail Oriented
- Allergen awareness
- Nutrition knowledge
- OSHA Compliance
- Sanitization
Timeline
Car Salesperson/front Desk Receptionist
Us Motors
06.2022 - 01.2024
Student One-on-One Aide
Regeneration Project
01.2022 - 06.2022
Dietary Aide
Mercy Hospital Medical Center
02.2019 - 09.2019
Package Handler
FedEx
02.2019 - 06.2019
Stocker/Cashier
Dollar Tree
01.2018 - 12.2018
High School Diploma -
Augusta Fells Savage Institute Of Visual Arts
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