KATIE RUBY CHAVEZ
Merced,USA
Summary
I'm a motivated and hardworking person who's always ready to take on new challenges and learn new things. I'm reliable, adaptable, and work well with others or on my own. I have experience in case management, doing wellness checks and assessments for kids ages 4 to 12, and I'm very organized with strong communication and problem-solving skills. I'm open to working anywhere I can build my skills and gain more experience-whether that's in an office, a restaurant, sales, warehouse, or any other type of job.
Overview
9
9
years of professional experience
Work History
ROP
Tenaya Early Child Development
Merced, CA
07.2024 - 02.2025
- Read stories to children and taught painting, drawing, and crafts.
- Prepared classrooms for daily use by setting up learning centers including toys, manipulatives, books.
- Maintained accurate records of children's attendance, progress, and health concerns.
- Supervised the classroom during meal times, nap time, outdoor playtime and other activities.
- Implemented behavior management techniques to maintain a disciplined and nurturing classroom environment.
- Modified teaching strategies and techniques to meet the individual needs of children with diverse learning styles.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Engaged with children on individual basis to build positive, trusting relationships.
Youth Development Professional/Summer Job
Boys & Girls Club of Merced
Merced, CA
06.2024 - 07.2024
- Engaged with youth in recreational, treatment-focused, educational activities to encourage growth and interpersonal skill development.
- Provided homework help and tutoring in specific subjects.
- Counseled individual youth and small groups on presenting needs and concerns.
- Monitored and cared for youth in carefully controlled environments to promote safety.
- Supported teens in making healthy lifestyle choices
Assistant Secretary
Merced Valley Community School
Merced, CA
03.2023 - 08.2023
- Greeted visitors to the office and ensured that they were taken care of promptly.
- Received and routed incoming calls and correspondence to promote timely communication
- Exercised administrative skills to perform technical or specialized office support work
- Answered phones, responding to general requests or escalating difficult and sensitive situations
- Received and screened visitors and telephone calls for personnel and management staff
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintained front desk and reception area in naeat and organized fashion
Childcare Provider
Merced, CA
01.2020 - 10.2022
- Responsibly watched children while parents were out
- Monitored children's safety and well-being to prevent accidents and falls
- Cared for children of various ages and assisted with feeding, dressing and daily activities
- Helped complete homework, school projects and chores
Call Center Agent
Apex Systems
Rosarito, Mexico
01.2019 - 12.2020
- Answered, screened and processed high volume of calls daily with call management system and web-based communications
- Maintained strong call control and quickly worked through scripts to address problems
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Updated customer accounts, addresses and contact information within call management databases
Mexican Restaurant
Waitress
Rosarito, Mexico
01.2016 - 12.2018
- Provided exceptional service to high volume of daily customers
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Communicated with kitchen staff regarding any changes or special requests from customers' orders.
- Stocked glassware and other supplies at the bar area as needed.
- Bussed tables after customers had finished their meals.
- Provided excellent customer service by answering questions about menu items and making recommendations when requested.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Education
Psychology
Merced College
Merced, CA06-2026
Foundations in Early Education - Child Development 01: Child Growth and Development, Child Development 30: Infant and Toddler Development, Child Development 30L: Infant and Toddler Care and Education Practicum, Child Development 02: Child Growth and Development
02.2024
High School Diploma -
Buhach Colony High School
06.2019
Skills
- File Management
- Records Management Systems
- Scheduling
- Critical Thinking
- Keeping Children Safe
- Interpersonal Skills
- Customer Communications
- Customer service
- Food Safety Understanding
- Bilingual/Spanish
Timeline
ROP
Tenaya Early Child Development
07.2024 - 02.2025
Youth Development Professional/Summer Job
Boys & Girls Club of Merced
06.2024 - 07.2024
Assistant Secretary
Merced Valley Community School
03.2023 - 08.2023
Childcare Provider
01.2020 - 10.2022
Call Center Agent
Apex Systems
01.2019 - 12.2020
Mexican Restaurant
Waitress
01.2016 - 12.2018
Psychology
Merced College
Foundations in Early Education - Child Development 01: Child Growth and Development, Child Development 30: Infant and Toddler Development, Child Development 30L: Infant and Toddler Care and Education Practicum, Child Development 02: Child Growth and Development
High School Diploma -
Buhach Colony High School
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