Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katika T. Quintanilla

Greenville,SC

Summary

Dedicated Human Resource professional with extensive experience in payroll administration, benefits management, employee relations, and compliance within public and private sectors. Adept at handling HR operations, maintaining employee records, and ensuring compliance with state and federal regulations. Strong ability to manage HR functions in structured and high-pressure environments, making strategic decisions to support workforce planning and organizational goals. Seeking to apply HR expertise as a Senior Human Resource Specialist at the Charlotte Fire Department.


Benefits Manager with experience includes overseeing and wide range of plans, including retirement, medical, dental, vision, life and disability. Handles company-wide maintenance needs as well as new hire and open enrollment processes. Develops cost-saving initiatives in pension administration.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Payroll/Benefits Manager

SCSDB
07.2022 - Current
  • Administer payroll and benefits for a state agency, ensuring accurate and timely processing
  • Oversee employee records, payroll deductions, and benefits enrollment, ensuring compliance with state regulations
  • Maintain financial reports and audit documentation for state and federal reporting agencies
  • Manage workers' compensation claims, FMLA requests, and other leave administration processes
  • Serve as a liaison between employees and HR departments, resolving payroll and benefits inquiries
  • Oversaw open enrollment processes during fourth quarter.

Logistics Manager

Henry Schein
11.2019 - 05.2022
  • Managed front-office operations, coordinating logistics for medical equipment distribution
  • Ensured compliance with company policies regarding inventory control and distribution
  • Served as the primary point of contact between the warehouse team and external carriers

Benefits Administrator

Greenville County School District
09.2017 - 06.2019
  • Managed employee benefits programs, including new hire enrollments and open enrollment periods
  • Assisted employees with retirement planning, medical benefits, and leave requests
  • Ensured compliance with district policies and state benefit regulations

Payroll Manager

DHL Supply Chain
09.2015 - 09.2017
  • Processed payroll for 800+ employees, ensuring compliance with labor laws and organizational policies
  • Managed attendance tracking, leave administration, and payroll audits
  • Assisted HR with onboarding new employees, maintaining personnel records, and ensuring compliance

Payroll Manager/HR Generalist

Alorica
10.2013 - 09.2015
  • Administered payroll for over 500 employees, managing tax deductions and payroll adjustments
  • Assisted in developing and enforcing HR policies, ensuring compliance with state and federal labor laws
  • Handled employee relations, including conflict resolution, disciplinary actions, and policy training

Education

Bachelor’s Degree - Accounting

Ashford University
Chandler, AZ
05.2020

Skills

  • Tax compliance
  • Benefits administration
  • Payroll management
  • Accounting principles
  • Employee relations
  • Open enrollment coordination
  • Benefit development
  • Benefit policy interpretation
  • Disability management
  • Workers compensation

Certification

  • SC State SCEIS Payroll Training
  • SC State SCEIS Human Resources Training
  • US Army Finance Training

Timeline

Payroll/Benefits Manager

SCSDB
07.2022 - Current

Logistics Manager

Henry Schein
11.2019 - 05.2022

Benefits Administrator

Greenville County School District
09.2017 - 06.2019

Payroll Manager

DHL Supply Chain
09.2015 - 09.2017

Payroll Manager/HR Generalist

Alorica
10.2013 - 09.2015

Bachelor’s Degree - Accounting

Ashford University

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Katika T. Quintanilla