Summary
Overview
Work History
Education
Skills
Timeline
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Katilyn Caserta

Charleston,WV

Summary

My name is Katilyn Rain Caserta, I am 21 years old and grew up in Man WV. I lived in Man my whole life until 2021 after I graduated from Man High School, I moved to Charleston WV and went to College at WVSU for a semester and decided that the program I had chosen wasn't for me so I then decided to look for full time job opportunities in Charleston until I decide what I am interested in going to school for. With my social skills and happy personality finding jobs in Charleston was easy and I gained a lot of skills from each job I have had over here. I wish to continue learning and growing from my job opportunities I am given and to give 100% into any job I work at.

Overview

8
8
years of professional experience

Work History

CVS Pharmacy Technician

Brandi Withrow
12.2022 - 04.2023
  • Organized work to meet demanding production goals.
  • Maintained quality assurance and customer satisfaction objectives.
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
  • Completed job reports and logs immediately following service calls.
  • Optimized system performance through thorough testing, analysis, and adjustments as needed.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Applied critical thinking and research to address complex issues.
  • Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
  • Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Collected co-payments or full payments from customers.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

Vet Technician Assistant

Dr. Richard Mabee
08.2022 - 10.2022
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Regularly sanitized equipment and work areas following established protocols to maintain a clean clinic environment.
  • Delivered consistent, high-quality care to patients by following established best practices and standard operating procedures.

Cashier/Customer Service Representative

Shirell Cox
03.2022 - 06.2022
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.

Computer Assistant/Clerical Worker

Derek Miller
11.2021 - 03.2022
  • Recommended network security standards and upgrades to management.
  • Configured hardware, devices, and software to set up work stations for employees.
  • .Evaluated emerging technologies for potential integration into company infrastructure, recommending cost-effective solutions to management teams.
  • Conducted employee training sessions on new software and technology tools, increasing user adoption rates.


Waitress/Supervisor

Justin Chirico
06.2020 - 10.2021
  • Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guests.
  • Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.

Babysitter

Different Parents From Hometown
01.2015 - 12.2020
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with homework assignments and special projects across different subjects.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.

Education

High School Diploma -

Man High School
Man, WV
05.2021

Skills

  • System Installation
  • User Training
  • OSHA Compliance
  • Quality Control
  • Customer Service
  • Equipment Maintenance
  • Issue Analysis
  • System Troubleshooting
  • Cash Handling
  • Product Restocking
  • Cash Register Operation
  • Medical Record Keeping
  • Emergency Response
  • Animal Grooming
  • Guest Engagement
  • Progress Documentation
  • Activity Planning
  • Activities Planning
  • Social and Academic Development

Timeline

CVS Pharmacy Technician

Brandi Withrow
12.2022 - 04.2023

Vet Technician Assistant

Dr. Richard Mabee
08.2022 - 10.2022

Cashier/Customer Service Representative

Shirell Cox
03.2022 - 06.2022

Computer Assistant/Clerical Worker

Derek Miller
11.2021 - 03.2022

Waitress/Supervisor

Justin Chirico
06.2020 - 10.2021

Babysitter

Different Parents From Hometown
01.2015 - 12.2020

High School Diploma -

Man High School
Katilyn Caserta