Summary
Overview
Work History
Education
Skills
Timeline
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Katilyn Davis

Jacksonville,FL

Summary

A dynamic professional with a proven track record at Wayfair, enhancing team performance and morale through effective communication and conflict resolution. Skilled in customer service and inventory control, I excel in fostering relationships and driving performance improvement. My approach has consistently resulted in heightened productivity and workplace harmony.

Overview

4
4
years of professional experience

Work History

Team Ambassador

Wayfair
07.2024 - Current
  • Boosted team morale by organizing regular team-building activities and fostering a positive work environment.
  • Participated in cross-functional team-building activities.
  • Provided constructive criticism during performance evaluations, aiding employees in setting goals for personal growth.
  • Assisted in conflict resolution, mediating disputes among team members to maintain a harmonious workplace.
  • Enhanced communication within the team through weekly meetings and transparent reporting systems.
  • Monitored performance metrics, identifying areas for improvement and implementing targeted interventions.

Home Health Aide

Reese & Reese and More
10.2022 - 01.2025
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Process Assistant

Amazon
07.2022 - 04.2024
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Assisted coworkers and staff members with special tasks on daily basis.

Sales Associate

Journeys Kids
05.2021 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Associate Degree In Nursing -

Florida State College
Jacksonville, FL

Skills

  • Customer service
  • Effective communicator
  • Inventory control
  • Relationship builder
  • Performance improvement

Timeline

Team Ambassador

Wayfair
07.2024 - Current

Home Health Aide

Reese & Reese and More
10.2022 - 01.2025

Process Assistant

Amazon
07.2022 - 04.2024

Sales Associate

Journeys Kids
05.2021 - 10.2022

Associate Degree In Nursing -

Florida State College

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Katilyn Davis