Katina Lantz

When I am not at Barry's Car Barn, I am in the offices working for Barry Baldwin's other businesses.

• Enter invoices into Quickbooks to be paid for Cork Factory Hotel, Urban Place, and Baldwin Transportation.
• Enter accounts payable invoices into quarterly spreadsheet.
• Weekly attendance for each employee from BJ Baldwin Electric, Lancaster Electric, and Williamsport Electric to keep track of employees vacation, holiday, and missed days.
• Organize and enter credit card statements into Quickbooks to be paid. Make sure all transactions are under their correct category and receipts are attached.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Take care of the day to day operations of the Car Barn.
• Scheduling employees for each day.
• Organize, order, and stock gift shop items. (Apparel, kids toys, souvenirs)
• Provided superior customer service by responding to inquiries in an efficient and friendly manner.
• Enter invoices into Quickbooks to be paid. (Utility bills, retail expenses, etc.)
• Enter credit card statement into Quickbooks to be paid and make sure each transaction is in the correct category and has a receipt.
• Clean bathrooms and gift shop.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Greeted new customers, discussed specials, and took drink orders.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels. Order if low.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.