Summary
Overview
Work History
Education
References
Timeline
Generic

Katina Dramitinos

Caldwell,ID

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.

Overview

10
10
years of professional experience

Work History

Director of Dining Services

Bon Appetit Management
10.2018 - Current
  • Maximized quality assurance by completing frequent line checks.
  • Launched seasonal menus featuring locally-sourced ingredients, appealing to diverse clientele tastes while supporting regional agriculture businesses.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Negotiated favorable contracts with suppliers, securing high-quality products at cost-effective prices.
  • Fostered a positive work environment by cultivating strong teamwork amongst all departments.
  • Maintained strict health and safety standards in accordance with local regulations, resulting in zero violations during tenure.
  • Motivated staff to perform at peak efficiency and quality.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Reconciled and corrected issues with financial records.
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Assisted in the development of internal controls to safeguard company assets and prevent fraud.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Provided support during audits by supplying requested documentation promptly and accurately.
  • Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Kept up-to-date on changes in relevant regulations or industry best practices, applying this knowledge appropriately within the scope of bookkeeping responsibilities.

Accounts Receivable Manager

Trailers Plus
07.2016 - 10.2018
  • Responsible for verifying all cash and credit card transactions have been completed correctly for over 50 stores on a daily basis
  • Verifying and approving loan documentation for customers
  • Completing all month end procedures timely and accurately
  • Responsible for timely creating spreadsheets and balancing all bank activity every month for each of the 50 stores
  • Responsible for daily bank reconciliation for all 50 stores
  • Assist colleagues with difficult or complex accounts and situations, utilizing company protocol
  • Assist with Financial System conversions and new client implementations
  • Utilizing different mediums to complete daily tasks including NetSuite, CRM and workpad
  • Execute accounting policy and procedures and participate in internal and external audits
  • Maintaining and building accurate records and reports
  • Creating, auditing and approving customer tax exempt requests
  • Entering and processing payments while maintaining confidentiality
  • Maintain accurate aging progress using Microsoft Excel, and used Word for summarizing reports.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Reduced outstanding receivables for enhanced financial stability through diligent follow-up on overdue invoices and effective communication with clients.
  • Spearheaded initiatives aimed at increasing automation within the AR department, resulting in reduced workloads for staff members while maintaining high levels of data accuracy.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Implemented new accounting processes to decrease spending and work flow downtime.
  • Improved cash flow by streamlining the accounts receivable process and implementing efficient collection strategies.
  • Excelled in performing month-end close activities efficiently, ensuring all financial transactions were accurately recorded and reconciled.

Accounting Associate

CoreLogic
01.2014 - 07.2016
  • Responsible for verifying all invoices and purchase orders are accurate and delivered to client within appropriate time frame
  • Maintaining 3 Outlook mailboxes troubleshooting client as well as internal issues providing insight and answers which follow company guidelines
  • Verifying and approving/denying lines of credit for new customers
  • Responsible for timely uploading of invoices through multiple Portals including Ariba and IPP in excess of 200 invoices monthly
  • Responsible for client correspondence and communication often troubleshooting customer concerns or billing issues
  • Assist colleagues with difficult or complex accounts and situations, utilizing technical knowledge of collections and procedural or legal guidelines
  • Assist with Financial System conversions and new client implementations
  • Utilizing different mediums to contact clients regarding past due payments while navigating multiple programs including AS400, SalesForce, Oracle, CRM, Citrix platform, BARS, AMM, and EPX
  • Execute accounting policy and procedures and participate in internal and external audits
  • Determine when an account is to be turned over to a collection agency or for litigation; prepares report of historical data to substantiate action to be taken, including payment history and due diligence performed
  • Maintaining and building accurate records and reports
  • Creating, auditing and approving company Standard Operating Procedure manuals
  • International travel to train offshore team on company guidelines and procedures as well as system navigation and troubleshooting
  • Entering and processing payments while maintaining confidentiality
  • Maintain accurate aging progress using Microsoft Excel, and used Word for summarizing reports
  • Call calibration; monitoring and appraising job results; coaching and counseling; auditing and tracking results
  • Reviewing, verifying and approving service requests across all business units
  • Responsible for top tier client escalations regarding billings, contracts and disputes.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues.
  • Implemented new accounting software that improved data accessibility and streamlined month-end closing processes.
  • Provided exceptional customer service while addressing client inquiries regarding their financial matters in a timely manner.
  • Conducted thorough account analysis to identify trends, discrepancies, and areas needing improvement within the company''s finances.

Education

High School Diploma -

Loara High School
Anaheim, CA
2000

References

References upon request

Timeline

Director of Dining Services

Bon Appetit Management
10.2018 - Current

Accounts Receivable Manager

Trailers Plus
07.2016 - 10.2018

Accounting Associate

CoreLogic
01.2014 - 07.2016

High School Diploma -

Loara High School

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Katina Dramitinos