Katina Pikes
Katy,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Independent Contractor
Uber
Katy, TX
04.2022 - Current
- Transport and safely deliver items to prevent damage or loss
- Handle merchandise in accordance with product handling standards
- Handle customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
- Review and verify invoices and purchase requests to confirm accuracy
Traveling Corporate Liaison
Krucial Rapid Response
El Paso, Pecos, And Carrizo Springs, TX
11.2020 - 03.2022
- Developed and maintained relationships with executive-level decision makers in the corporate sector.
- Managed medical staff on a daily basis
- Produced, monitored, and expedited daily reports for staff in multiple locations
- Instantaneously traveled domestically
- Effectively utilized skills with Microsoft Word and Excel
- Demonstrated experience in Emergency Management and Disaster Relief
Frontline/Self- Checkout Cashier
Kroger
Bossier City, LA
11.2019 - 02.2020
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Greeted customers and provided assistance with self-checkout machines
- Processed customer transactions quickly and accurately, including cash, credit cards, debit cards and coupons
- Provided excellent customer service by answering questions and resolving issues promptly
Reservist/Youth Care Worker
Endeavors Staffing
Tornillo, TX
05.2018 - 01.2019
- Instantaneously traveled domestically
- Administered direct care supervision and maintained a safe and therapeutic environment for Unaccompanied Children (UC) in accordance with Office of Refugee Resettlement (ORR) licensing standards, agency programs, policies, standards, other federal, state, and local regulatory requirements
- Implemented intake services for incoming UC to include completing necessary paperwork and assessment
- Maintained accurate records of all forms and progress notes are properly completed using the necessary forms and/or database to ensure compliance
Cashier
Academy Sports and Outdoors
Shreveport, LA
06.2007 - 09.2015
- Delivered prompt friendly customer service with a smile
- Handled cash register for all transaction types including returns, credit applications, hunting and fishing licenses and sales.
- Accurately balance transactions run through assigned register
- Zoned merchandise and maintained merchandising guidelines
Cashier/Drive-Thru Cashier
McDonald's
Shreveport, LA
06.2009 - 05.2013
- Fulfilled accurate orders for customers and input their selections into the restaurant's computer system
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
- Accepted cash and credit card payments, issued receipts and provided change
- Provided excellent customer service while promoting rewards programs to increase sales potential using active listening and engagement skills
Sales Associate
Rainbow Apparel
Shreveport, LA
09.2008 - 08.2012
- Assisted customers with product selection, sizing and styling
- Provided accurate information about products, prices and services
- Maintained up-to-date knowledge of store merchandise and policies
- Upsold additional items based on customer interests and needs
Education
High School Diploma -
Northwood Jr Sr High School
Shreveport, LA05-1990
Skills
- Attention to detail
- Computer Proficiency
- Digital Literacy
- Friendliness
- Math Skills
- Product Knowledge
- Point of Sale (POS) Systems Competence
- Accomplished Conflict Resolution
- Data Entry
- Physical Endurance
- Team Player
- Interpersonal Skills
Timeline
Independent Contractor
Uber
04.2022 - Current
Traveling Corporate Liaison
Krucial Rapid Response
11.2020 - 03.2022
Frontline/Self- Checkout Cashier
Kroger
11.2019 - 02.2020
Reservist/Youth Care Worker
Endeavors Staffing
05.2018 - 01.2019
Cashier/Drive-Thru Cashier
McDonald's
06.2009 - 05.2013
Sales Associate
Rainbow Apparel
09.2008 - 08.2012
Cashier
Academy Sports and Outdoors
06.2007 - 09.2015
High School Diploma -
Northwood Jr Sr High School
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