Katina Rollinson
Phoenix ,AZ
Summary
Dynamic and compassionate Lead Medication Technician at Mission At Auga Fria Assisted Living, skilled in medication administration and patient care coordination. Proven ability to enhance patient outcomes through effective communication and teamwork, significantly reducing medication errors. Committed to continuous learning and providing empathetic support to patients and their families.
Overview
12
12
years of professional experience
Work History
Lead Medication Technician
Mission At Auga Fria Assisted Living
Phoenix Az
03.2020 - 02.2025
- Facilitated seamless transitions between shifts by providing thorough handoff reports to incoming staff members.
- Ensured proper medication storage and inventory management for optimal efficiency and compliance with regulations.
- Educated patients about potential side effects, interactions, and precautions related to their medications.
- Assessed patients'' understanding of their prescribed medications regimen during routine followups.
- Provided exceptional patient support, addressing concerns and answering questions regarding medications and treatments.
- Maintained accurate documentation of medication administration records, vital signs, and treatment plans for effective communication among the healthcare team.
- Participated actively in interdisciplinary team meetings, providing valuable insights on patients'' medication management and overall treatment plans.
- Enhanced patient care by accurately administering medications according to physician orders and established protocols.
- Collaborated with healthcare team members to ensure comprehensive, coordinated care for each patient.
- Monitored patients for adverse reactions or complications from medications, initiating prompt interventions when necessary.
- Adapted quickly to changing patient needs by maintaining up-to-date knowledge on new medications and treatment protocols.
- Reduced medication errors by implementing a double-check system for high-risk drugs.
- Trained new Medication Technicians, ensuring adherence to best practices and quality standards.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Reordered medication to maintain adequate supply.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Turned and repositioned patients to prevent bedsores.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Followed directions of licensed nurses to administer medications and treatments.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Delivered high-quality care to Type patients in hospital facility.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Caregiver
Devoted Gaurdians
Phoenix, AZ
03.2018 - 03.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Caregiver, Special Needs
Open Arms LLC
Phoenix, AZ
01.2013 - 03.2018
- Directed staff and services in group home settings.
- Managed medications
- Communication with family and doctors and care team
- Assisted special needs in day to day learning skills and routine
- Managed transportation to and from social events and appointments
- Meal planning
- Making sure house and clients had essentials food hygiene ext…
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Sales Manger
Leslie’s Pool Supplies
Arizona
03.2014 - 07.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Attended industry events and conventions to expain sales opportunities.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
Education
GED -
Pvhs
Pahrump, NV05.2007
Skills
- Patient confidentiality
- Prescription verification
- Staff training and development
- Patient care coordination
- Drug interaction monitoring
- Pharmacy operations management
- Medication error prevention
- Insurance verification
- Safety management
- Medication administration
- Emergency response
- Willingness to learn
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Direct patient care
- Empathy and compassionate care
- HIPAA compliance
- Emotional support
- Electronic charting
- Meal preparation
- Team building
- Family communication
- Emotional and social support
- Personal care aide
- Blood sugar monitoring
- Self motivation
Timeline
Lead Medication Technician
Mission At Auga Fria Assisted Living
03.2020 - 02.2025
Caregiver
Devoted Gaurdians
03.2018 - 03.2020
Sales Manger
Leslie’s Pool Supplies
03.2014 - 07.2014
Caregiver, Special Needs
Open Arms LLC
01.2013 - 03.2018
GED -
Pvhs