KATIRA VEGA
Chicago,IL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Resident Relations Manager
Trilogy Residential Management
08.2023 - Current
- Manage rent collections, late notices and oversee the administration of accounting functions for the community
- Manage delinquency and file evictions as necessary
- Process notices to vacate and move-outs
- Walk the Community regularly and inspects for cleanliness and curb appeal
- Complete accounting month-end
- Completes other accounting, financial, administrative, and other duties as assigned or necessary
- Processing applications, leases and move-in paperwork
- Greeting, qualifying, touring and closing prospects
- Proactively manage outreach and lead generation, converting leads into leases
- This includes interacting with neighborhood groups and community organizations
- Provide a professional, positive and engaging experience for prospects while touring the apartment homes and community
- Assist in the preparation of marketing material to include newsletters, market surveys and resident activities
- Develop the annual operating budget and marketing plans
Leasing Professional
Trilogy Residential Management
01.2023 - 08.2023
- Leasing apartments
- Walk vacant units
- Convert phone/email traffic into appointments
- Qualify prospective residents
- Show homes and secure applications
- Follow up with all prospective residents via phone, or email
- Complete lease form or agreement and collect all required rental documentation
- Process all required administrative forms, reports and related information and have them entered in the company system in an efficient and timely manner
Assistant Property Manager
Rosewood Apartments-Greystone Management
06.2022 - 12.2022
- Walk vacant units
- Qualify prospective residents
- Tenant interactions including rent collection, renewals, and maintenance requests
- Assisting in the creation of renovation budgets, subcontractor bids, supervision of renovation contracts and approval of billings for work completed
- Complete lease form and agreements
- Print and Serve 5-day notices
- Move residents in and out of company software
- Re-leasing of apartment units
- Onsite visits and inspections
- Preparation of delinquency reports
- Deposit Accounting
- Prepared to handle increasing responsibilities as the company expands its property management business
- Initiate eviction procedures when necessary
- Enter bills and post rent payments (HUD/Tax Credit property)
Administrative Assistant
Promex Midwest Corporation
12.2021 - 06.2022
- Greet guests and residents with a warm and genuine smile
- Answer multiple phone lines with warmth and friendliness, forward to the appropriate department
- Maintain office supplies, machines and tidiness
- Assist staff with office resource needs, and other duties assigned
- Contribute to event planning
- Schedule resident maintenance requests
- Complete and collect all required rental documentation
- Process all required administrative forms, reports and related information and have them entered in the company system in an efficient and timely manner
- Post rent payments
- HUD compliance / rent calculations (windsor)
Residential Leasing Agent
RMK Management- Versailles On The Lakes (Schaumburg)
04.2019 - 11.2021
- Leasing apartments
- Walk vacant units
- Convert phone/email traffic into appointments
- Qualify prospective residents
- Show homes and secure applications
- Follow up with all prospective residents via phone, or email
- Complete lease form or agreement and collect all required rental documentation
- Process all required administrative forms, reports and related information and have them entered in the company system in an efficient and timely manner
- Enter bills and post rent payments
Skills
- Bilingual (English/Spanish)
- Microsoft (Excel, Word, PowerPoint, Outlook)
- Yardi-voyager
- CRM/CRM IQ
- OneSite
- AppFolio
- Exceptional communication skills
- Creative problem solver
- Leadership / Management Skills
- Teamwork
- Scheduling appointments
- Basic accounting
- Calendar Management
- Invoice Processing
Certification
Illinois Leasing License
Timeline
Resident Relations Manager
Trilogy Residential Management
08.2023 - Current
Leasing Professional
Trilogy Residential Management
01.2023 - 08.2023
Assistant Property Manager
Rosewood Apartments-Greystone Management
06.2022 - 12.2022
Administrative Assistant
Promex Midwest Corporation
12.2021 - 06.2022
Residential Leasing Agent
RMK Management- Versailles On The Lakes (Schaumburg)
04.2019 - 11.2021
Illinois Leasing License
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