Katiria Santiago
Brandon,FL
Summary
Efficient Cash Office Associate offers resourcefulness, computer proficiency and financial systems knowledge. Works quickly and accurately to update systems, check shipments and verify totals. Highly organized and methodical with disciplined approach and excellent communication skills. Detail-oriented administrative team member well-versed in assisting with financial operations, managing records and coordinating paperwork. Good multitasker and problem-solver adept at remaining calm and professional in busy, high-pressure environments.
Overview
10
10
years of professional experience
Work History
Cash Posting Specialist
Procare Transportation & Language Services
11.2019 - Current
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits and corporate cash shipments.
- Sorted and counted coin and currency to make change for associates.
- Trained new employees on proper cash routines, procedures, and requirements.
- Managed daily flow of cash transactions to provide sufficient cash supply to meet customer needs.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Performed daily cash reconciliations to determine accuracy of financial reports.
- Implemented useful procedures to establish accuracy in cash handling, counting and reporting.
- Investigated financial inconsistencies to solve discrepancies and reported to manager.
- Maintained petty cash records of debits and credits in accordance with established policies and procedures.
- Researched and resolved account discrepancies.
- Oversaw, balanced and managed change fund to facilitate customer transactions.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Input financial data and produced reports using Prime.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Inspected account books and recorded transactions.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Presented audit findings to accounting manager after reviewing results and paperwork.
Accounts Payable Coordinator
Hilton East Brunswick Hotel
10.2017 - 10.2019
- Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
- Processed check disbursements and reconciled related ledger.
- Completed month-end closings with journal entries and reconciling accounts.
- Verified validity of charges listed on payment orders for yearly audits.
- Tracked expenditures and prepared reports for records and management review.
- Assisted project managers and operations staff with accounting expertise.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Entered job costing data from payroll records and supported payroll administration process.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Matched purchase orders with invoices and recorded necessary information.
- Input financial data and produced reports using OnQ.
- Handled day-to-day accounting processes to drive financial accuracy.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Inspected account books and recorded transactions.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
Executive Administrative Assistant
Puerto Rico Hotel & Tourism Association (PRHTA)
08.2015 - 09.2017
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Scheduled appointments and handled calenders for senior leadership.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Organized and updated schedules for executives.
- Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Offered assistance, collaboration and clerical support to auditors throughout entire review process.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered high volume of phone calls and email inquiries.
- Facilitated training and onboarding for incoming office staff.
- Organized and coordinated conferences and monthly meetings.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Filed paperwork and organized computer-based information.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Coordinated events and worked on ad hoc projects.
Supervisor
Global Lounge Airport
04.2014 - 08.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained database systems to track and analyze operational data.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Created and managed project plans, timelines and budgets.
Education
BBA - Business Administration And Management
Inter American University of Puerto Rico Fajardo
Fajardo, PR06.2008
Skills
- Bookkeeping
- Office Management
- Business Administration
- Deposit Preparation
- Performance Improvement
- Register Balancing
- Daily Reporting
- Records Management
- Technical Support
- Documentation Skills
- Strategic Planning
- Staff Management
- Scheduling
- Balance Reconciliations
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cash Posting Specialist
Procare Transportation & Language Services
11.2019 - Current
Accounts Payable Coordinator
Hilton East Brunswick Hotel
10.2017 - 10.2019
Executive Administrative Assistant
Puerto Rico Hotel & Tourism Association (PRHTA)
08.2015 - 09.2017
Supervisor
Global Lounge Airport
04.2014 - 08.2015
BBA - Business Administration And Management
Inter American University of Puerto Rico Fajardo
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