Katisha Oyola
West Hartford,CT
Summary
Compassionate healthcare and retail professional skilled in electronic charting, vital signs, customer engagement, and inventory control. Demonstrated ability to enhance customer experiences and streamline operations in fast-paced environments. Experienced in customer service, POS systems, and visual merchandising, with a focus on maintaining an organized and welcoming atmosphere.
Overview
1
1
Language
4
4
years of professional experience
Work History
Patient Care Assistant
ALLIED Group
Enfield, Connecticut
10.2022 - 05.2024
- Delivered compassionate care and emotional support to patients and families.
- Assisted patients with personal hygiene, grooming, and mobility to promote dignity and well-being.
- Supported patients in daily living tasks to foster comfort and promote independence.
- Prepared rooms, supplies, and equipment to ensure readiness for patient care and enhance safety.
Sales Associate
LLbrands Pink
West Hartford, CT
02.2022 - 12.2022
- Assisted PINK customers with styling, sizing, and product selection.
- Processed sales transactions using POS registers and payment systems.
- Handled returns, exchanges, and customer service questions professionally.
- Maintained fitting rooms with organized merchandise and quick recovery.
- Restocked PINK apparel and accessories on sales floor displays.
- Supported visual merchandising changes across LLbrands Pink collections.
Retail Sales Associate
Bath & Body Works
West Hartford, Connecticut
10.2020 - 02.2021
- Greeted customers warmly at store entrance and assisted in locating requested items, contributing to increased customer satisfaction and loyalty.
- Guided Bath & Body Works customers in selecting fragrances, body care, and home fragrance products, enhancing their shopping experience.
- Assisted customers with finding the right product for their needs.
- Answered customer questions using Bath & Body Works product knowledge and brand details.
- Processed sales transactions at POS, ensuring accurate handling of cash, card, and gift card payments for a seamless checkout experience.
- Communicated promotions, rewards, and product launches to customers on the sales floor.
- Supported inventory counts and replenishment tasks during Bath & Body Works store shifts.
Education
High School Diploma -
Excel High School
Online 10-2026
Skills
- Patient care
- Patient hygiene assistance
- Vital signs
- Medical terminology
- Healthcare documentation
- Electronic charting
- Infection control
- Patient support services
- Patient area organization
- Medical supply management
- Task prioritization
- Customer engagement
- Professional demeanor
- Task prioritization
- Patient support services
Languages
Spanish
Professional
Timeline
Patient Care Assistant
ALLIED Group
10.2022 - 05.2024
Sales Associate
LLbrands Pink
02.2022 - 12.2022
Retail Sales Associate
Bath & Body Works
10.2020 - 02.2021
High School Diploma -
Excel High School