Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Languages
Timeline
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KATIUSHKA SANTOS

Saint Petersburg,FL

Summary

. Skilled Warehouse Forklift Operator with background operating heavy machinery to move loads. Talented at unloading and loading goods, transporting in warehouse and keeping activity logs. Alert when monitoring and checking vehicles and equipment for possible issues. Skilled in electric, gas and propane forklift operation.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Warehouse Forklift Operator

Alliance Performance (Hit Promotions)
Largo, FL
09.2023 - Current
  • Staged goods in loading dock area.
  • Noted and recorded receipt of materials on drivers' paperwork.
  • Received, inspected and stocked incoming shipments.
  • Performed daily pre-shift inspections on forklifts and other equipment.
  • Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
  • Utilized radio frequency scanners for tracking material movement throughout the warehouse.
  • Checked shipments for damaged or incorrect items.
  • Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
  • Transported material to correct locations and documented inventory changes.
  • Processed orders by picking products from shelves within the warehouse.
  • Packaged, labeled and tagged goods before transfer.
  • Assisted with shipping and receiving activities as needed.
  • Maintained current forklift training and certification as required by company policies.
  • Provided assistance in training new employees on proper operation of forklifts and other material handling equipment.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Used handheld scanners for warehouse management system compliance.
  • Located, pulled and prepared orders.

Forklift Driver

ID Logistics
Saint Petersburg, FL
08.2022 - 08.2023
  • My responsibilities here consisted of loading and unloading trucks, pulling orders and put away incoming products, keep track of movements, pick and pack, and provide training when required.
  • Checked shipments for damaged or incorrect items.
  • Used handheld scanners for warehouse management system compliance.
  • Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
  • Relocated goods from dock area to appropriate storage locations.
  • Checked expiration dates on products prior to stocking shelves or shipping out orders.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
  • Loaded pallets onto trailers for shipment.
  • Reported safety and quality issues to management.
  • Noted and recorded receipt of materials on drivers' paperwork.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Packaged, labeled and tagged goods before transfer.
  • Operated powered industrial trucks in accordance with OSHA regulations.

Shipping Clerk

BBB Industries
Bohemia, NY
04.2021 - 06.2022
  • My responsibilities here consisted of imputing data into system, weighing shipments, labeling pallets with correct paperwork, working with Excel, Microsoft word and Outlook, minor but constant customer interaction (customer service), adjusting schedules to fit company’s need, order picking, work with ORACLE program, FedEx, and UPS WorldShip.
  • Prepared documentation to track and report on damaged or missing items.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
  • Processed returns according to established guidelines.
  • Collaborated with other staff members on projects related to improving efficiency within the department.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Maintained inventory control system to ensure accurate tracking of all shipped items.
  • Inspected freight containers to ensure they met safety standards prior to loading them onto trucks.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Coached new staff preparing outgoing and receiving incoming shipments.
  • Collected deposits or payments and arranged for billing.
  • Used proven techniques to de-escalate angry customers during telephone interactions.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Receiving Clerk

Ups Innovations (Employer’s HR/Lyneer Staffing)
Brentwood, NY
11.2019 - 01.2021
  • My responsibilities here consisted of unloading trucks, separating merchandise to corresponding departments, weighing incoming shipments, imputing data into system, processing, and labeling parcels.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Coached new staff preparing outgoing and receiving incoming shipments.
  • Completed necessary paperwork including packing slips, bills of lading, receiving reports. accurately and on time.
  • Assisted in the loading and unloading of materials when required.
  • Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.
  • Weighed mail to determine correct postage.
  • Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
  • Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
  • Reviewed work orders to check correctness of deliveries.

Education

G. E. D -

University at Albany
09.2015

Some College (No Degree) - Psychology

Grand Canyon University
Phoenix, AZ

Skills

  • Office 360
  • UPS and FedEx WorldShip
  • Communication Skills
  • Time management
  • Warehouse knowledgeable
  • Problem solving
  • Organization
  • Shipment Receiving
  • Truck Loading and Unloading
  • Materials Handling
  • OSHA Training
  • Loading Dock Staging
  • Heavy Lifting
  • Order Picking
  • Warehouse Safety
  • Information Logs
  • Stock Control
  • Receiving Procedures
  • Pallet Jack Operation
  • Forklift Operation
  • Warehouse Organization
  • Loading Dock Procedures
  • Order Pulling and Preparation
  • Loading and Unloading
  • Barcode Scanning
  • High Rack Storage
  • Shipping and Receiving

Hobbies and Interests

I love learning, reading, and stepping out of my comfort zone.

Certification

  • Forklift
  • Turret Truck
  • Walkie Rider Pallet Jack

Languages

English
Professional
Spanish
Professional

Timeline

Warehouse Forklift Operator

Alliance Performance (Hit Promotions)
09.2023 - Current

Forklift Driver

ID Logistics
08.2022 - 08.2023

Shipping Clerk

BBB Industries
04.2021 - 06.2022

Receiving Clerk

Ups Innovations (Employer’s HR/Lyneer Staffing)
11.2019 - 01.2021

G. E. D -

University at Albany

Some College (No Degree) - Psychology

Grand Canyon University

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KATIUSHKA SANTOS