Katiuska Guia
Orlando,FL
Summary
Versatile and results-driven professional with experience at M&K Quality Services, excelling in client communication, multitasking, ethic and adaptability. Demonstrated ability to manage office correspondence and maintain calendars, ensuring customer satisfaction and operational efficiency. Proven track record of delivering high-quality remodeling projects and administrative support, leveraging painting techniques and customer service skills to exceed employer expectations.
Overview
7
7
years of professional experience
Work History
House Remodeler
M&K Quality Services
Orlando, FL
02.2021 - Current
- Assessed customer needs and preferences to develop a remodeling plan.
- Installed drywall, insulation, trim work and cabinets according to plans.
- Cut materials such as wood, tile or vinyl flooring with power saws or hand tools.
- Applied finishes such as paint or wall coverings to interior surfaces.
- Repaired damaged parts of the structure by patching holes in walls or replacing broken boards.
- Performed routine maintenance tasks such as caulking window frames or checking weatherproofing seals.
- Cleaned job sites daily before leaving the premises.
- Provided customers with cost estimates for labor and material expenses prior to beginning project.
Secretary
International Xpress Corp
Sanford, FL
07.2017 - 01.2021
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Balanced daily transactions on a computerized point-of-sale system.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Education
Paralegal Studies
Paralegal Institute of The Americas
Miami, FL11-2022
Bachelor Public Accounting - Accounting And Finance
Alejandro Humboldt University
Venezuela11-2015
Skills
- Client communication
- Painting techniques
- Indoor and outdoor painting
- Drywall installation
- Organization
- Quickbooks
- Calendar management
- Customer service
- Preparing contracts
- Office administration
Timeline
House Remodeler
M&K Quality Services
02.2021 - Current
Secretary
International Xpress Corp
07.2017 - 01.2021
Paralegal Studies
Paralegal Institute of The Americas
Bachelor Public Accounting - Accounting And Finance
Alejandro Humboldt University
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