Katiya Jacobs
Bloomington,Illinois
Summary
Dependable and customer-focused employee with experience in retail, food service, order fulfillment, stocking, and warehouse operations. Skilled in providing excellent customer service, maintaining organized and clean work areas, working efficiently in fast-paced environments, and safely handling items weighing more than 50 pounds. Known for a positive attitude, teamwork, and reliability.
Overview
2
2
years of professional experience
Work History
Meat Clerk
Schnucks
Bloomington, Illinois
08.2026 - Current
- Delivered exceptional customer service, guiding product selection to enhance shopping experience.
- Facilitated positive customer transactions and interactions, contributing to a welcoming shopping atmosphere.
- Suggested tailored products aligned with customer needs and preferences to drive satisfaction.
- Provided professional customer assistance over the phone.
- Maintained a clean and organized department environment.
- Wrapped and packaged products according to department procedures.
Preloader
UPS
Bloomington, Illinois
08.2026 - Current
- Sorted and organized packages to improve workflow in a fast-paced work environment.
- Placed packages in appropriate locations promptly to support operational efficiency.
- Maintained consistent productivity levels throughout each shift to meet team goals.
- Safely lifted and moved packages weighing more than 50 pounds.
- Supported coworkers and contributed to an efficient team environment.
Stocking Associate
Walmart
Normal, Illinois
12.2025 - 05.2026
- Unloaded freight trucks and organized merchandise to streamline processing.
- Unloaded freight trucks and organized merchandise for efficient processing.
- Sorted and stored overstock inventory in designated bins for easy access.
- Provided customer service and assisted other departments.
- Lifted and moved items weighing over 50 pounds safely to maintain workflow.
Sushi/Hy-Vee Clerk
Hy-Vee
Bloomington, Illinois
01.2025 - 12.2025
- Prepared and rolled sushi products while following department procedures.
- Delivered friendly, attentive customer service while addressing customer needs.
- Maintained a clean, organized, and sanitary work environment.
- Collaborated with coworkers and addressed department needs.
- Closed departments, ensuring work areas were organized and ready for next day's operations.
- Executed preparation tasks to facilitate smooth transitions for upcoming shifts.
Online Order Picker
Lowe's
Bloomington, Illinois
04.2025 - 09.2025
- Picked and staged customer orders to ensure timely fulfillment and customer satisfaction.
- Assisted customers in locating products, enhancing overall shopping experience.
- Greeted customers, fostering a welcoming environment that encouraged return visits.
- Greeted customers and contributed to a positive shopping experience.
- Worked in seasonal retail position, assisting customers during peak shopping periods.
Education
Illinois State University
Normal, IllinoisSkills
- Meat Preparation
- Order Fulfillment
- Product Packaging
- Inventory Stocking
- Package Sorting
- Fast-Paced Work Environments
- Customer Engagement
- Customer Service
- Attention to detail
- Effective communication
- Problem solving
- Teamwork
- Multitasking capacity
- Multitasking capacity
Timeline
Meat Clerk
Schnucks
08.2026 - Current
Preloader
UPS
08.2026 - Current
Stocking Associate
Walmart
12.2025 - 05.2026
Online Order Picker
Lowe's
04.2025 - 09.2025
Sushi/Hy-Vee Clerk
Hy-Vee
01.2025 - 12.2025
Illinois State University