Katja Korhonen

Delivered highly accurate and confidential translations for medical, corporate, and entertainment clients, ensuring compliance with industry standards and regulatory requirements.

Translated sensitive medical records, patient documentation, and regulatory materials with precision, minimizing errors and maintaining confidentiality in healthcare communications.

Collaborated with global clients, including Netflix, to provide culturally relevant and contextually accurate translations for media and entertainment projects.

Managed time-sensitive projects with exceptional attention to detail, ensuring on-time delivery and adherence to client specifications.

Conducted thorough proofreading and consistency checks to maintain the highest quality standards across all translations.

• Partnered with senior leaders to align HR strategies with business goals, driving engagement and retention across diverse teams
• Conducted workforce analytics to identify trends, improve productivity, and enhance employee satisfaction
• Led complex employee relations initiatives, including investigations, disciplinary actions, and performance management
• Designed and implemented a comprehensive training program for field employees, successfully rolling it out across 7 states to improve skills, consistency, and performance
• Ensured compliance with federal and state employment laws, including ADA accommodations, FMLA, EEOC regulations, Title VII, HIPAA, and state-specific privacy laws.
• Managed leave administration, workplace accommodations, and employee data privacy, ensuring adherence to legal standards while fostering a fair and inclusive workplace.
• Provided guidance and support to managers on employee relations issues, ensuring compliance with company policies and legal requirements

• Streamlined high-volume recruitment and onboarding processes, reducing time-to-hire by 20%, and improving candidate experience.
• Maintained employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.
• Compiled reports related to hiring, termination, promotions, absences, turnover rates.
• Designed and delivered leadership training programs, increasing manager effectiveness and employee engagement scores by 15%.
• Implemented team-building initiatives that fostered collaboration and reduced turnover in high-attrition departments.
• Led teams through HR system upgrades, automation, and digital transformations, helping employees adapt to new tools and workflows with confidence.
• Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.

• Managed HR policies, leave administration, and employee relations, cultivating a positive and productive workplace culture
• Developed and delivered training programs that improved operational efficiency and employee satisfaction
• Oversaw daily office operations, ensuring seamless workflows and exceptional patient experiences
• Consulted with healthcare professionals on business decisions.
• Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs.

• Managed schedules, accepted time off requests and found coverage for short shifts.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Coached team members in techniques necessary to complete job tasks.
• Led a globally distributed Finnish freelance team, managing members across multiple time zones and ensuring seamless communication and collaboration.
• Oversaw recruitment, onboarding, and performance management for the Finnish team, ensuring alignment with company policies and role expectations.
• Developed and implemented process improvements to enhance team productivity and efficiency in a fully remote setting.

• Acted as the primary point of contact for team escalations, performance issues, and support requests, fostering a positive and productive remote work environment.
  
  
  

• Partnered with management to design and execute employee training programs, reducing costs and improving customer satisfaction
• Streamlined operations and resource allocation, enhancing team productivity and service delivery
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
• Worked with qualified chef to diversify menu with new offerings.
• Scheduled and rotated staff for adequate coverage and fair distribution of workload.
• Planned and executed promotions and special events in close collaboration with management.

• Supervised and trained a team of receptionists across five locations, maintaining consistent service quality and client satisfaction
• Coordinated scheduling, resource allocation, and workflow management to optimize operational efficiency
• Built strong relationships with high-profile clients, tailoring services to meet unique needs and expectations
• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
• Coached employees through day-to-day work and complex problems.