Katja Sovdat
Tolmin,128
Summary
Range of different challenges, problem solving and adjustments during the process in my previous job with which I dealt successfully gave me vide range of organizational skills and good feeling for time management. My sense for human resources led to the sucessefull cooperation with various stakeholders. With the help of these main characteristics that represent me, I have implemented several projects in the past that have contributed to the recognition of one of the leading tourist destinations in Slovenia as well as Slovenia itself in the world.
Overview
15
15
years of professional experience
Work History
Inter-municipal administration of the municipalities of Bovec, Kobarid, Tolmin and Kanal ob Soči
Munnicipality of Kobarid
12.2023 - Current
- Coordinated technical task execution and user interactions to ensure optimal service delivery
- Drove sales coordination efforts, enhancing operational efficiency
- Collaborated with authorities of founding municipalities and their working bodies to strengthen inter-municipal relations
- Coordinated technical tasks to enhance sales performance and user satisfaction
Head of the tourist information center
Public Institute for Tourism of the Soča Valley
05.2021 - 12.2023
- Delivered comprehensive tourist information and curated promotional materials for the Soča Valley, Julian Alps, and Slovenia
- Collaborated on the development of high-quality promotional content to boost destination visibility
- Actively participated in tourism exchanges, fairs, and workshops both domestically and internationally
- Organization of events
Referee at technical inspections
Avto Krka d.o.o.
10.2016 - 10.2021
- Streamlined the extension of validity for traffic permits, ensuring compliance and efficiency
- Managed vehicle ownership transfers, facilitating seamless transactions and customer satisfaction
- Executed insurance policy conclusions, optimizing service delivery and enhancing client trust
Call Center and Sales Manager
Potovanje.si
12.2009 - 10.2016
- Spearheaded sales initiatives by managing reservations and customer inquiries through both internet and telephone channels
- Drove customer loyalty and satisfaction through effective monitoring and relationship management
- Excelled in customer acquisition, expanding the client base and driving revenue growth
- Maintained accurate personnel records, including leave and sick days, to ensure smooth operations
- Efficiently prepared work schedules and assignments to optimize team performance
- Led the standardization project for customer relations, enhancing service consistency and quality
- Managed the company's banking operations
Education
Diploma - Tourism
University of Primorska, Faculty of Tourism Studies
01.2009
Skills
- Organisation skills
- Reliability
- Time Management
- Communication
- Efficiency
Accomplishments
2022: Organization and coordination of the accompanying event and the Giro d'Italia cycling race on the Slovenian side.
2023: Help with the organization of the Race across Slovenia (part of the race in the Soča Valley).
2024: Establishment of the GoSoca.si sales system.
Languages
Slovenian
Native language
English
Advanced
C1
Croatian
Elementary
A2
German
Elementary
A2
Timeline
Inter-municipal administration of the municipalities of Bovec, Kobarid, Tolmin and Kanal ob Soči
Munnicipality of Kobarid
12.2023 - Current
Head of the tourist information center
Public Institute for Tourism of the Soča Valley
05.2021 - 12.2023
Referee at technical inspections
Avto Krka d.o.o.
10.2016 - 10.2021
Call Center and Sales Manager
Potovanje.si
12.2009 - 10.2016
Diploma - Tourism
University of Primorska, Faculty of Tourism Studies
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