Katja Stench-Taylor
Animal Caregiver
Santa Maria,CA
Summary
I am a diligent and reliable individual with a strong work ethic, always ready to take on any task without hesitation. I possess exceptional adaptability, thriving in dynamic work environments, and consistently approaching my workplace with enthusiasm. My commitment lies in providing exceptional experiences and service to all customers and patients, prioritizing their needs above all else. Moreover, I am a personable and affable individual who appreciates the achievements of others as much as my own. I actively seek out diverse hobbies, engage in various exercises, and explore various employment opportunities. This pursuit allows me to acquire valuable skills and experiences that will shape my future career path.
Overview
4
4
years of professional experience
Work History
Kennel Assistant
PETS Hospital
Orcutt, California
02.2024 - Current
- Cleaned and sanitized holding areas, surgical rooms, and yards to maintain a safe and healthy environment for the animals.
- Fed and refreshed water for animals staying in kennels on regular eating schedules.
- Prepared food to meet needs of animals under care with appropriate meals.
- Walked animals outside to avoid accidents in play areas or bedding.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Documented and reported issues or incidents with animals by communicating with owners and Veterinary staff.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
Guest Experience Specialist
Petco
Santa Maria, CA
04.2023 - 12.2023
- Excited guests by presenting high-energy and enthusiastic product and service promotions, by quickly meeting customer needs and by following up to confirm outstanding experiences.
- Managed cash transactions and operated cash register efficiently.
- Provided exceptional customer service by assisting customers with their inquiries and purchases.
- Maintained clean and organized checkout area and ensured accurate pricing of products.
- Demonstrated excellent multitasking skills by efficiently handling customer transactions while answering phone calls and addressing customer concerns.
- Collaborated with team members to ensure smooth operations and timely completion of tasks
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
Canine Coach
Dogtopia
Austin, TX
07.2022 - 01.2023
- Established and maintained safe play environment for dogs.
- Maintained clean and orderly play yards, kennels and cages.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Monitored animals during group play sessions for signs of aggressive or fearful behavior.
- Protected animal health and wellbeing by keeping areas clean, organized and free of hazards.
- Observed animals' physical conditions to detect illness and unhealthy conditions requiring medical care.
- Accustomed each animal to feel of equipment by introducing devices and steadily increasing use.
- Prioritized and organized tasks to efficiently accomplish service goals.
Barista
Dutch Bros Coffee
Santa Maria, CA
12.2020 - 05.2022
- Operated cash register, collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
- Greeted guests with pleasant smile and superior customer service.
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
- Trained new baristas on how to correctly build drinks and take customers' orders according to the company's standards.
Education
High School Diploma -
Texas Virtual Academies
01.2023
California Virtual Academies
06.2022
Skills
- Cash register operation
- Safe food handling practices
- Employee training
- Opening and closing procedures
- Customer service
- Calm under pressure
- Speedy and efficient
- Team player
- Organizational skills
- Critical thinking
- Friendly, positive attitude
- Pet care instruction adherence
- Reliable & trustworthy
- Communication
- Multitasking
- Animal Handling/restraint
- Veterinary standards and procedures
Work Preference
Work Type
Part TimeWork Location
On-SiteImportant To Me
Company CultureWork-life balanceFlexible work hoursTimeline
Kennel Assistant
PETS Hospital
02.2024 - Current
Guest Experience Specialist
Petco
04.2023 - 12.2023
Canine Coach
Dogtopia
07.2022 - 01.2023
Barista
Dutch Bros Coffee
12.2020 - 05.2022
High School Diploma -
Texas Virtual Academies
California Virtual Academies
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