Katja Wingo
Business Professional
Tracy,CA
Summary
Talented Sales Advisor successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Conscientious Healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
25
25
years of professional experience
2
2
Languages
Work History
Inside Sales Advisor
Lucid Motors
Newark, California
03.2021 - Current
- Developed and deepened customer relationships to drive revenue growth.
- Collected information on sales and service issues to coordinate team-wide resolutions.
- Used digital methods and traditional telephone approaches to generate sales leads.
- Answered customers' questions regarding products, prices, and availability.
- Created and updated customer accounts with relevant information.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Used CRM software to maintain detailed contact logs and account records.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Utilized data and analytics to identify target markets and understand customer needs.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Inside Sales Advisor
Tesla
Fremont, CA
10.2018 - 02.2021
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Utilized data and analytics to identify target markets and understand customer needs.
- Developed and implemented sales strategies to increase customer loyalty and retention.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Informed customers of promotions to increase sales productivity and volume.
Assistant Manager
Express Clothing
Livermore, California
09.2017 - 09.2018
- Controlled operational compliance, safety and business standards to maximize efficiency and comply with corporate policy.
- Managed expenses and developed strategies that positioned store to perform in accordance with budget.
- Supported retail manager by identifying and leveraging partnerships that benefited community and store.
- Trained employees in suggested selling and merchandising techniques to meet sales quotas.
- Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
Practice Manager/Billing Manager
Premier OBGYN
New York
08.2002 - 08.2017
- Provided outstanding support to 30 medical staff members which helped improve process flow and boosted efficiency.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Reviewed patient diagnosis codes to verify accuracy and competency
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Education
Did Not Graduate - Physician Assistant
Stadtpark School
Nurnberg Germany 05.2001 - 05.1996
Skills
SalesForce
Sales expertise
Cold Calling
Goal Setting
Customer Relationship Management
Relationship building and management
Insurance claims
Medical office administration
Completing insurance forms
Monitoring patient progress
Patient Management
Direct Patient Care
Patient Scheduling
Account management
OB/GYN procedures
Efficient and reliable team player
Medical billing and coding
Medical Records Management
Electronic health records
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Inside Sales Advisor
Lucid Motors
03.2021 - Current
Inside Sales Advisor
Tesla
10.2018 - 02.2021
Assistant Manager
Express Clothing
09.2017 - 09.2018
Practice Manager/Billing Manager
Premier OBGYN
08.2002 - 08.2017
Did Not Graduate - Physician Assistant
Stadtpark School
05.2001 - 05.1996