Katlin Johnson
Gainesville,United States
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Business Manager
Safe Harbor Marinas-Aqualand
2024.01 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Acted as first point of contact and set appointments for prospective clients.
Director of Operations
Sliced
2016.04 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Monitored restaurant workflow and administrative processes to keep operations running smoothly.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Account Maintenance Specialist
Advanced Benefit Solutions
2015.01 - 2021.07
- Tracked statistical information for department and compiled data into reports submitted to management according to rigorous timetables.
- Developed and maintained strategic operational processes, streamlining customer experience and adding value to company.
- Administered bi-weekly and weekly staff payroll for more than 600 employees and performed special calculations for commissions, reimbursements and benefit deductions.
- Prepared various tax forms and documentation associated with tax compliance, audits and refunds.
Manager
Fishtales Lakeside Grille
2013.03 - 2016.12
- Maximized performance by monitoring daily activities and mentoring team members.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Recorded daily inventory sales into organization's income report.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Flowery Branch High School
Flowery Branch, GA05.2012
Skills
- Financial Management
- KRONOS/UKG
- Microsoft Office
- Employment Law
- Adobe Systems Adobe Acrobat
- Microsoft Outlook
Timeline
Business Manager
Safe Harbor Marinas-Aqualand
2024.01 - Current
Director of Operations
Sliced
2016.04 - Current
Account Maintenance Specialist
Advanced Benefit Solutions
2015.01 - 2021.07
Manager
Fishtales Lakeside Grille
2013.03 - 2016.12
High School Diploma -
Flowery Branch High School
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