Katlin Lahr
IT Professional
Kennesaw,GA
Summary
Ambitious IT professional currently completing a bachelors degree in information technology at Kennesaw State University and pursuing real-world experience to develop acquired skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
4
4
Certificates
Work History
Project Manager, Data Management
Georgia Department Of Public Health
Remote, Georgia
06.2021 - Current
- Build & implement processes supporting data transformation, data structures, data quality controls, dependency, & workload management.
- Define goals & success for cross-functional projects involving data management activities including data entry, cleaning & reconciliation across four teams & more than 250,000 patient forms.
- Manage cross-functional project scoping & timelines utilizing Kanban boards for data management activities.
- Utilize Agile/Scrum methodologies to document & communicate program-related guidance to team members.
- Manage employee training for all new hires and offer continuous advice, guidance, and mentorship.
- Created, monitored, & executed Power Automate flows for work automation that increased productivity by 35%.
- Utilize analytic interactive dashboard & monitoring system for 25 team members in Microsoft Excel using pivot tables, macros, & slicers to standardize and monitor pre-defined key performance indicators (KPIs).
Contract Tracer/COVID-19 Response Frontline Case Investigator
Georgia Department Of Public Health
Remote, Georgia
02.2021 - Current
- Collaborated with surveillance, epidemiology, & clinical staff to appropriately triage COVID-19 cases & laboratory results to conduct evaluations of symptoms & determine close contacts, necessary interventions, along with isolation & quarantine periods of more than 15 patients per day.
- Responded quickly to high volume of patient communication leveraging multiple platforms including phone, SMS, & Email.
- Initiated prompt communication with more than 15 COVID-19 patients daily & promptly enter patient information & symptoms in CRM.
- Employed dynamic communications & interpersonal skills, cultural sensitivity, & empathetic interviewing skills to build rapport with patients.
- Reviews clinically documented & patient's self-reported COVID-19 symptom history to determine CDC-recommended isolation period & close contacts.
Bartender
Houck's Grille
Roswell, GA
05.2016 - 03.2021
- Provides pleasant drinking experience to customers.
- Serves drinks while maintaining clean and sanitary bar area.
- Attends to detail and presentation of each order.
- Prepares and maintains ingredients by following recipes.
- Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items.
- Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries.
- Contributes to daily, holiday, and theme drink menus in collaboration with supervisor.
- Ensures smooth operation of bar services during absence of supervisor.
- Assists with orienting new employees to their work area.
- Listens to customer complaints and suggestions and resolves complaints.
- Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area.
- Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.
Education
Bachelor of Science - Information Technology
Kennesaw State University
Kennesaw, GA 01.2023 - Current
Associate of Applied Science - Cybersecurity
Chattahoochee Technical College
Marietta, GA 01.2020 - 05.2022
Skills
Microsoft Office
undefinedCertification
Cybersecurity
Timeline
Bachelor of Science - Information Technology
Kennesaw State University
01.2023 - Current
Cybersecurity
12-2021
Cybersecurity Fundamentals
12-2021
Cisco Network Specialist
12-2021
Technical Specialist
12-2021
Project Manager, Data Management
Georgia Department Of Public Health
06.2021 - Current
Contract Tracer/COVID-19 Response Frontline Case Investigator
Georgia Department Of Public Health
02.2021 - Current
Associate of Applied Science - Cybersecurity
Chattahoochee Technical College
01.2020 - 05.2022
Bartender
Houck's Grille
05.2016 - 03.2021
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