Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
Generic
Katlin Martin

Katlin Martin

Antioch,TN

Summary

With more than 4 years of varied experience in retail and sales settings, including positions as a cashier, supermarket clerk, deli clerk, and sales representative, this individual is motivated and focused on serving customers. skilled in generating sales, building trusting connections with clients, and offering outstanding customer service. knowledgeable about inventory control, proficient in speaking and writing, and fervently dedicated to improving the client experience. demonstrated capacity for achieving sales goals, adjusting to shifting objectives, and cooperating in a fast-paced environment. Would love to use my experience and people abilities to help a fast-paced company succeed.

Overview

4
4
years of professional experience

Work History

Cashier/Customer Service/ Grocery Clerk/ Deli Clerk

Publix
Nashville, TN
06.2020 - Current

In my role as a cashier, I effectively oversee sales transactions and cultivate favorable customer encounters at the point of sale. Among my duties are processing debit, credit, and cash transactions accurately and keeping a balanced register.

  • Delivering outstanding customer service by answering questions, resolving problems, and making sure customers have a positive purchasing experience.
  • Managing exchanges and refunds in compliance with retail guidelines.
    -Encouraging special promotions and store loyalty programs to improve consumer engagement and retention.
  • Working together with other team members to maintain the checkout area's cleanliness, organization, and adherence to safety regulations.

As a grocery clerk, I am responsible for keeping the store organized and making sure that customers can get the best possible selection of products.

  • My main duties consist of maintaining adherence to appropriate merchandising standards, which includes stocking shelves, rotating products, and conducting inventory checks.
  • Helping consumers find products that improve their purchasing experience and answering their questions.
    Encouraging a happy and secure shopping atmosphere by maintaining the store's aisles, displays, and product sections clean and organized.
  • Using tools like stock carts and pallet jacks to transport goods securely and effectively.
  • Working together as a team to coordinate product displays and advertising signage in order to increase sales.

As a deli clerk, I provide customers with high-quality food and great service in the deli area.

  • My tasks include: preparing a variety of deli items, such as meats, cheeses, and prepared dishes, while following food safety and hygiene guidelines.
  • Assisting customers with orders, making product recommendations, and ensuring that products are properly sliced, packaged, and labeled.
  • Keeping the deli counter orderly and clean, refilling items as needed, and monitoring product freshness and inventory levels.
  • Communicating with customers to better understand their preferences and dietary needs, hence improving their shopping experience through personalized service.
  • Working with culinary workers and management to support regular operations, special events, and promotions.

Sales Representatives

Vector marketing
Nashville, TN
04.2024 - 07.2024

As a sales representative, I am committed to increasing revenue and developing great client relationships through personalized solutions and exceptional customer service. My key tasks are:

  • Identifying and engaging potential consumers through multiple methods, such as cold calling, networking, and referrals, in order to increase the client base.
  • Conducting detailed needs assessments to better understand consumer demands and offer products or services that correspond with their objectives.
  • Delivering persuasive sales presentations and product demonstrations, effectively communicating value propositions, and responding to customer objections.
  • Negotiating contracts and terms of sale to close transactions, while adhering to corporate policies and maintaining profitability.
  • Maintaining ongoing ties with clients to give post-sale assistance, handle complaints, and assure customer happiness, thereby encouraging long-term loyalty.
  • Working together with cross-functional teams to provide insights on customer feedback and new trends, such as those in product development and marketing.
  • Calculating sales indicators, reporting to management on a regular basis, creating plans to hit or surpass sales goals, and always enhancing performance.

Education

BBA - Marketing

Austin Peay State University
Clarksville, TN
05-2024

High School Diploma -

Whitehaven High School
Memphis, TN
05-2020

Skills

  • Sales
  • Multitasking
  • Proficient in Pulse
  • Proficient in Microsoft Word
  • Type 35 WPM
  • Great communication skills
  • Drawer balancing
  • Cash Handling
  • Customer Service
  • Customer Relations
  • Order Packaging
  • Conflict Resolution
  • Time management skills
  • Liquor regulations and compliance
  • Inventory Management
  • Cleaning and sanitizing

Awards

National Honors society

References

References available upon request.

Timeline

Sales Representatives

Vector marketing
04.2024 - 07.2024

Cashier/Customer Service/ Grocery Clerk/ Deli Clerk

Publix
06.2020 - Current

BBA - Marketing

Austin Peay State University

High School Diploma -

Whitehaven High School
Katlin Martin