Katlin Maurer
Upper Darby,PA
Summary
to seek advancement where my education & experience can complement an establishment by giving a consumer a grand dining experience. Capable of striving to offer professionalism, excellence & to continue to advance in the field of Food & Beverage throughout the organization
Overview
15
15
years of professional experience
1
1
Certification
Work History
Director of Food and Beverage
Hartefeld National Golf Club
06.2024 - Current
- Spearheaded staff development initiatives including ongoing training programs focused on customer service excellence, upselling techniques, and product knowledge enhancement.
- Streamlined operations for improved efficiency, implementing new inventory management systems for liquor, beer & wine.
- Worked with the Executive Chef to Increase overall guest satisfaction by revamping menus and introducing innovative food and beverage offerings.
- Managed budgets effectively, tracking expenses closely and adjusting allocations as needed throughout the fiscal year.
- Managed staff schedules and maintained adequate coverage for all shifts.
- MICROS Programming
- Used APD to monitor payroll & flex labor based on business needs.
Executive Sous Chef
Hartefeld National Golf Club
01.2020 - 06.2024
- Managing inventory, reducing food waste & responsible for all food related ordering
- Assisting the Executive Chef in seasonal menu development
- Responsible for planning & directing food preparation in the kitchen
- Assisting Executive Chef in hiring of all culinary staff
- Evaluating employee performance regularly providing guidance towards improvement as necessary
- Assisting the Executive Chef in cost analysis & budget management, optimizing profitability without compromising quality
- Ensure compliance with all health department & Eco-sure regulations while maintaining a well-organized workspace for optimal efficiency
- Managing labor costs by effectively scheduling kitchen staff according to business needs
Lead Line Cook
Hartefeld National Golf Club
05.2015 - 01.2020
- Assisting Executive Chef & Sous Chef with food ordering when needed
- Creating weekly specials
- Instructed new staff in proper food preparation, storage, use of kitchen equipment & sanitation
- Daily food preparation for ala cart & banquets
- Ability to work ala carte stations including sauté, grill & pantry
- Knowledge of recipes & menu items
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
Banquet Captain
Radnor Valley Country Club
01.2010 - 01.2015
- Ability to read BEO's & delegate tasks to other team members
- Responsible for serving food & beverages to guest
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
- Ensured compliance with safety regulations, maintaining a safe working environment for both staff and guests.
Education
Invited Clubs Food & Beverage Rise Program
Avondale, PA03.2024
Bachelor's of Art in Psychology -
West Chester University
West Chester, PA05.2019
High School Diploma -
Upper Darby High School
Drexel Hill, PA06.2012
Skills
- Kitchen Management
- Menu development
- Sanitation Standards
- Food presentation
- Waste Reduction
- Cost Control
- Inventory Management
- Coaching and Mentoring
Certification
- American Heart Association - BLS - CPR/AED, 2024
- ServSafe, 2020
Languages
American Sign Language
Limited Working
Timeline
Director of Food and Beverage
Hartefeld National Golf Club
06.2024 - Current
Executive Sous Chef
Hartefeld National Golf Club
01.2020 - 06.2024
Lead Line Cook
Hartefeld National Golf Club
05.2015 - 01.2020
Banquet Captain
Radnor Valley Country Club
01.2010 - 01.2015
Invited Clubs Food & Beverage Rise Program
Bachelor's of Art in Psychology -
West Chester University
High School Diploma -
Upper Darby High School
- American Heart Association - BLS - CPR/AED, 2024
- ServSafe, 2020
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